Peppermill Resort Hotel

Hotel Rack Clerk

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

This esteemed hotel prides itself on delivering exceptional guest experiences through seamless operations and dedicated staff support. As a hospitality establishment committed to excellence, it offers a dynamic environment where teamwork and professionalism are paramount. The hotel is known for its comprehensive amenities, warm atmosphere, and a focus on customer satisfaction, making it a preferred choice for travelers. Employing a structured yet flexible approach, the hotel supports career growth and skill development for its employees, emphasizing operational efficiency and guest relations within the hospitality industry.

The Rack Clerk role is integral to the smooth functioning of the hotel’s dail... Show More

Job Requirements

  • High school diploma or equivalent
  • At least one year of experience in front desk operations
  • At least one year of customer service experience
  • Familiarity with AS/400 system and LMS and CMS programs
  • Good communication skills
  • Ability to maintain professional relationships with guests and coworkers
  • Capable of multitasking and assisting on the front line

Job Qualifications

  • High school diploma or equivalent
  • Minimum one-year front desk experience
  • Minimum one-year customer service experience
  • Minimum one-year experience in the operation of the AS/400 including the LMS and CMS programs

Job Duties

  • Maintain positive, constructive working relationships with coworkers and guests
  • Maintain strong communication with other departments to streamline hotel operations
  • Effectively manage and control the hotel inventory to ensure maximum utilization
  • Assist Hotel Shift Manager in executing shift reports
  • Maintain ticket bank and Ticket Sales window
  • Assist on the front line as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location