Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive base pay
performance-based bonuses
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Roth options
Zero-interest housing loan
Employee Discounts
Maternity/Paternity Leave
Job Description
The Indigo Road Hospitality Group (IRHG) is a premier hospitality organization known for its commitment to creating a family-like culture where every team member is valued and nurtured. Since its founding in 2009 by Steve Palmer, IRHG has distinguished itself as an innovative leader in the hospitality industry by fostering an environment that prioritizes the well-being and professional growth of its employees. With over 30 locations spanning boutique hotels and diverse restaurant concepts, IRHG is dedicated to delivering exceptional guest experiences while supporting internal career development and maintaining a culture of heart and professionalism. This company culture ensures that employees... Show More
Job Requirements
- Minimum 2 years hotel revenue management experience
- University degree preferably in economics, business, or hospitality management
- Knowledge in the use of automated systems including but not limited to RMS, PMS, CRS, Channel Management Tools, Extranets, as well as Microsoft Office suite
- Ability to demonstrate strategic thinking, long-range planning and strong analytical skills
- Ability to work independently and demonstrate strong initiative skills
- Strong communication skills with a demonstrated ability to represent ideas succinctly and convincingly in discussion forums, written documents, or one on one conversations
- Superior organization skills required, with the ability to manage multiple priorities under time constraints
- Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment, strong interpersonal and team building skills
- Must be a caring leader that builds trust and engagement by cultivating genuine relationships with open communication, empathy, and tolerance
- Must work well in stressful high-pressure situations, make decisions and maintain composure and objectivity under pressure
- Must be able to communicate effectively in the spoken word of English language, both verbally and in writing
- Flexible to work nights and weekends when necessary, based on business and staffing needs
- Must have valid driver’s license
- Must have ability to travel when needed for property visits, training conferences, sales meetings, etc.
Job Qualifications
- Minimum 2 years hotel revenue management experience
- Experience as a revenue manager or analyst in a multi-unit or resort hotel environment preferred
- Experience revenue managing independent hotels preferred
- University degree preferably in economics, business, or hospitality management
- Knowledge in the use of automated systems including but not limited to RMS, PMS, CRS, Channel Management Tools, Extranets, as well as Microsoft Office suite
- Ability to demonstrate strategic thinking, long-range planning and strong analytical skills
- Ability to work independently and demonstrate strong initiative skills
- Strong communication skills with a demonstrated ability to represent ideas succinctly and convincingly in discussion forums, written documents, or one on one conversations
- Superior organization skills required, with the ability to manage multiple priorities under time constraints
- Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment, strong interpersonal and team building skills
- Must be a caring leader that builds trust and engagement by cultivating genuine relationships with open communication, empathy, and tolerance
- Must work well in stressful high-pressure situations, make decisions and maintain composure and objectivity under pressure
- Must be able to communicate effectively in the spoken word of English language, both verbally and in writing
- Flexible to work nights and weekends when necessary, based on business and staffing needs
- Must have valid driver’s license
- Must have ability to travel when needed for property visits, training conferences, sales meetings, etc.
Job Duties
- Participates in driving total hotel profit optimization using a rational, disciplined decision-making process while managing risk under current and anticipated market conditions
- Participate in strategic planning and collaborate with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams
- Conduct weekly strategy meetings for assigned properties
- discuss trends and sales tactics, review results from the previous meetings and determine action plans to maximize RevPAR for upcoming events and future dates
- Assist the sales teams with pricing of groups and business transient accounts
- conduct displacement analysis as needed to determine profitability
- Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders
- Ensure that all revenue statistic reports, including the financial statement, are accurate, consistent, and completed by the given deadlines
- Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits
- Create accurate short and long-term forecasts, achieving forecast accuracy across all profit streams
- Participate in the annual budget process and produce long term projections as required
- Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rates therein
- Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits
- Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies
- System owner for RMS, CRS (PMS), Rate shopping system(s), and hotel specific platforms. Responsible for data quality and system hygiene, following industry best practices, recommendations, and procedures
- Motivate, lead, coach and manage team members’ performance towards achieving exceptional guest service and employee satisfaction results
- Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter