Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.25
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
short-term disability
long-term disability
Paid Time Off
Holidays
Tuition Assistance
competitive compensation
401K Savings Plan
associate referral program
Brand and company training
fundraising matching funds program
team volunteer opportunities
Chaplain services
Hotel rate discounts
Job Description
McKibbon Hospitality is a reputable and dynamic company specializing in providing exceptional hospitality services across various sectors including hotels and resorts. Known for its commitment to excellence and guest satisfaction, McKibbon Hospitality strives to create memorable experiences through quality and dedicated service. The company operates numerous properties and emphasizes employee development, guest-centric policies, and innovative operational standards to ensure that every visitor feels welcomed and valued. By fostering an inclusive work culture, McKibbon Hospitality supports its employees in both professional and personal growth, making it an attractive workplace for individuals passionate about hospitality. This role is part of the overnight... Show More
Job Requirements
- previous customer service experience
- a high school diploma or equivalent vocational training certificate
- a clean driving record and a valid driver's license
- scheduling flexibility
- the ability to perform basic math
- the ability to maintain a professional demeanor at all times
Job Qualifications
- previous customer service experience
- ability to work independently
- multi-tasking skills
- strong verbal and written communication skills
- ability to anticipate guests' needs and respond promptly
- maintaining positive guest relations
- providing excellent customer service
Job Duties
- resolve guest complaints ensuring guest satisfaction
- maintain complete knowledge of hotel features/services and hours of operation
- know room rates, special packages and promotions
- track daily house count and expected arrivals/departures
- be aware of scheduled daily group activities
- greet all guests arriving or departing by car shuttle or walking
- assist guests with their luggage as needed
- park and retrieve guests' cars upon request
- communicate pertinent guest information to designated departments and personnel such as special requests and amenity delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: