Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Employee assistance program
Job Description
McMenamins is a unique and vibrant hospitality company renowned for its eclectic collection of pubs, breweries, music venues, hotels, and theaters across the Pacific Northwest. With a rich history of revitalizing historic properties and creating extraordinary experiences, McMenamins combines local art, music, and culture to foster a welcoming atmosphere for guests and communities. As a multifaceted hospitality business, it provides a broad array of services including lodging, dining, entertainment, and events, making it a beloved destination for locals and tourists alike. McMenamins prides itself on its commitment to exceptional customer service, quality craftsmanship, and a fun, inclusive work environment that... Show More
Job Requirements
- Previous night audit, hotel or accounting experience is required
- first aid CPR certification required
- customer service experience
- cash handling experience
- knowledge of and comfort with computers
- flexible schedule including evening, graveyard, weekend, and holiday availability required
Job Qualifications
- Previous night audit, hotel, or accounting experience
- customer service experience
- cash handling experience
- knowledge of and comfort with computers
- first aid CPR certification
- ability to work independently and as part of a team
- excellent attention to detail
- effective communication skills
- ability to prioritize tasks and stay alert throughout overnight shifts
- ability to maintain composure in stressful situations
- physical ability to perform standing, walking, stair climbing, and lifting duties
Job Duties
- Provide excellent customer service
- accurate and timely accounting of all nightly closings
- solve routine problems quickly and effectively while adhering to company policy
- work alone during late night and overnight hours
- communicate clearly and professionally with employees and customers
- operate POS terminal and handle cash
- check guests in and out, take reservations in person or by phone
- manage multiple line phone service
- clean and stock supplies
- sign property keys, radios, and pagers in and out to employees and guests
- assist guests with navigating property features
- ensure compliance with emergency procedures and crisis management policies
- remain calm and friendly in stressful situations
- perform front desk duties outside the scope of night audit
- work independently and as a team member
- maintain safety and report concerns to management
- keep current on company events, history, and products
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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