Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan opportunities
flexible schedule
Job Description
The hiring establishment is a hospitality-focused company operating in the hotel industry, dedicated to providing top-tier lodging and customer service experiences to its guests. This organization values exceptional guest interaction, aiming to create memorable stays through attentive service and efficient management of hotel operations. Known for fostering a supportive work environment, the employer offers hourly positions classified as non-exempt under FLSA standards, featuring flexible schedules that include evenings, weekends, and holidays. Such a setting ensures that employees can develop multifaceted skills in customer service, communication, and operational procedures within a dynamic hospitality atmosphere.
The position available is for... Show More
The position available is for... Show More
Job Requirements
- previous related hotel or customer service experience
- some accounting skills and cash handling experience preferred
- experience with high volume phone lines preferred
- flexible schedule including days, evenings, weekends, and holidays required
Job Qualifications
- previous related hotel or customer service experience
- some accounting skills
- cash handling experience
- experience with high volume phone lines
- excellent communication skills
- ability to multi-task in a fast-paced environment
- positive attitude and customer service commitment
- ability to work independently and in a team
- knowledge of emergency procedures
Job Duties
- check hotel guests in and out of rooms
- take reservations in person, by email, or by phone
- handle money and cash transactions
- sign in and out property keys, pagers, and phones
- assist with guest requests and inquiries
- answer and direct phone calls
- inform guests of property and area attractions
- ensure guest satisfaction
- keep abreast of all property events
- act as receptionist for all hotel departments
- know and follow emergency procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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