Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
wellness incentive programs
company hotel discounts
Food and beverage discounts
Retail Discounts
entertainment discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development programs
volunteer opportunities
Job Description
MGM Resorts International is a global leader in the hospitality and entertainment industry, renowned for delivering world-class experiences in some of the most iconic destinations around the globe. Based in Las Vegas, Nevada, MGM Resorts operates a diverse portfolio of luxury hotels, casinos, and entertainment venues that combine to offer guests unforgettable moments of excitement, comfort, and exceptional service. With a strong commitment to innovation, diversity, and community, MGM Resorts continues to set the standard for excellence in the resort and hospitality business. Join a company where creativity and passion come to life, and where every team member plays a... Show More
Job Requirements
- Bachelors degree preferred
- 2+ years of prior relevant experience in the direction and management of employees in a similar hotel environment required
- Previous experience managing employees under a collective bargaining agreement preferred
- Technical knowledge and experience with LMS preferred
Job Qualifications
- Bachelors degree preferred
- 2+ years of prior relevant experience in the direction and management of employees in a similar hotel environment required
- Previous experience managing employees under a collective bargaining agreement preferred
- Technical knowledge and experience with LMS preferred
Job Duties
- Work closely with the Senior Hotel Operations Manager to implement strategic initiatives provided by Hotel Strategy CoE for hotel operations
- Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team
- Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development
- Provide leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards
- Participate in interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department
- Perform other duties as assigned
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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