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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Free parking
Health Insurance
Job Description
MGM Resorts International, located in the vibrant city of Las Vegas, Nevada, is a globally renowned hospitality and entertainment company recognized for delivering world-class experiences to guests from around the world. As one of the leading companies in the hospitality industry, MGM Resorts combines luxurious accommodations with exceptional service, diverse entertainment options, and innovative experiences under one cohesive brand. This company prides itself on creating a dynamic workplace where team members are empowered to showcase their talents, pursue outstanding career opportunities, and contribute to a remarkable guest experience. With numerous properties and a strong commitment to excellence, MGM Resorts International... Show More
Job Requirements
- 2+ years of prior relevant experience in the direction and management of employees in a similar hotel environment
- Must be 21 years of age or older
Job Qualifications
- 2+ years of prior relevant experience in the direction and management of employees in a similar hotel environment
- Must be at least 21 years of age
Job Duties
- Work closely with the Senior Hotel Operations Manager to implement strategic initiatives provided by Hotel Strategy CoE for hotel operations
- Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team
- Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development
- Provide leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards
- Participate in interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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