Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development opportunities
Job Description
MGM Resorts International is a world-renowned hospitality and entertainment company based in Las Vegas, Nevada. Known for its vibrant destinations, including luxury hotels, casinos, and entertainment venues, MGM Resorts delivers unforgettable experiences for millions of guests every year. The company’s reputation for excellence is built upon its commitment to innovation, customer service, and creating environments where both guests and employees feel valued and inspired. MGM Resorts is a leader in the hospitality industry, blending excitement, diversity, and entertainment to create dynamic settings that attract visitors from all walks of life.
As a Hotel Operations Manager at MGM Resorts, ... Show More
As a Hotel Operations Manager at MGM Resorts, ... Show More
Job Requirements
- Two or more years of relevant experience in hotel employee management
- Must be 21 years of age or older
- Ability to work flexible hours
- Strong interpersonal and organizational skills
- Proficiency in relevant hotel management software
Job Qualifications
- Two or more years of relevant experience in directing and managing employees in a hotel environment
- Strong leadership and communication skills
- Experience with implementing operational policies and procedures
- Ability to coach and develop team members
- Knowledge of hospitality industry standards and guest service excellence
Job Duties
- Work closely with the Senior Hotel Operations Manager to implement strategic initiatives for hotel operations
- Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for front desk operations team
- Responsible for employee engagement through coaching, training, rewards, and development
- Provide leadership and direction to maintain and improve the guest experience within front desk operations
- Participate in interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps hospitality teams hire in one place.
You may be also interested in: