Image Hotel Management

HOTEL OPERATIONS MANAGER JOB

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
employee discount

Job Description

Our hotel is a distinguished establishment known for delivering exceptional hospitality experiences. Located in a vibrant community, we pride ourselves on providing guests with top-notch accommodations, impeccable service, and a welcoming atmosphere. As a full-service hotel, we cater to both leisure and business travelers, offering a range of amenities including fine dining, housekeeping, and maintenance services. Our commitment to excellence ensures that every guest enjoys a comfortable and memorable stay. We foster a collaborative and dynamic work environment that supports growth and development for all team members. Our staff plays a crucial role in upholding our standards and enhancing guest... Show More

Job Requirements

  • High school diploma or equivalent
  • experience managing food and beverage operations in a hotel or similar environment
  • prior experience overseeing housekeeping and maintenance departments
  • ability to work nights, weekends and holidays
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • knowledge of budget planning and inventory control

Job Qualifications

  • Organized with a sense of urgency
  • competitive, self-motivated and a self-starter
  • leadership skills including problem solving and ability to multi-task
  • attention to detail, good follow through, and communication skills
  • previous hotel experience preferred
  • previous restaurant experience preferred

Job Duties

  • Effectively and professionally communicates with departments and GM
  • must be hands on and will be required to step in to work F&B shifts during slow seasons
  • oversee maintenance department to ensure PM’s are completed correctly, assist to review work orders and determine outside needs
  • prepares for periodic, walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight need for improvement areas
  • informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff and assets
  • manage the activity of the restaurant & banquet catering events
  • train staff on preparing food, presenting food, and providing the highest quality to guests
  • closely monitor inventory (beer/liquor/wine/food & linen/terry and guest supply) to ensure no theft and minimize wastage
  • improve profitability by increasing revenues, customer satisfaction and staff productivity
  • control budgets by planning and monitoring expenditures, prices, cash flow, and sales volumes
  • develop control procedures
  • monitor results
  • make decisions about the most appropriate methods and procedures for maintaining financial records based on internal controls, professional standards, and applicable regulations
  • plan the marketing, promotional activities and operational activities of the restaurant
  • oversee housekeeping operations in accordance with established guest service, quality and sustainability standards
  • inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
  • observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
  • ensure public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
  • be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
  • perform other duties as requested by management
  • will be required to work nights, weekends and holidays
  • will be required to work in a fast-paced environment

OysterLink is built for hospitality recruitment.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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