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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health and income protection benefits
Professional development programs
volunteer opportunities
Job Description
MGM Resorts International is a leading global hospitality and entertainment company headquartered in Las Vegas, Nevada. Renowned for creating unforgettable experiences, MGM Resorts is home to some of the most iconic resorts and casinos in the world, including The Bellagio. The company is committed to delivering outstanding service, innovative entertainment, and luxurious accommodations to guests from around the globe. As a powerhouse in the hospitality industry, MGM Resorts fosters a vibrant and dynamic work environment that embraces diversity, creativity, and teamwork, making it an exciting place to build a career.
The role of Manager of Hotel Operations at The ... Show More
The role of Manager of Hotel Operations at The ... Show More
Job Requirements
- two plus years of prior relevant experience in the direction and management of employees in a similar hotel environment
- ability to communicate in spanish and or asian languages preferred
Job Qualifications
- two plus years of prior relevant experience in the direction and management of employees in a similar hotel environment
- communication skills in spanish and or asian languages preferred
Job Duties
- work closely with the senior hotel operations manager to implement strategic initiatives provided by hotel strategy coe for hotel operations
- assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team
- responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development
- provide leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company's service standards
- participate in interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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