Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional Development
Job Description
MGM Resorts International, headquartered in Las Vegas, Nevada, is a globally recognized leader in the hospitality and entertainment industries. Renowned for its world-class resorts, casinos, and entertainment venues, MGM Resorts delivers unforgettable experiences through innovation, luxury, and service excellence. The company fosters a dynamic and diverse work environment where collaboration and dedication are highly valued. With a commitment to providing guests an unmatched level of excitement and satisfaction, MGM Resorts continues to elevate the standard of the hospitality sector across its properties worldwide.
This job opportunity is for a leadership role within MGM Resorts, focusing on front desk oper... Show More
This job opportunity is for a leadership role within MGM Resorts, focusing on front desk oper... Show More
Job Requirements
- Bachelors degree preferred
- 2 plus years of prior relevant experience in the direction and management of employees in a similar hotel environment in Front Services
- Previous experience managing employees under a collective bargaining agreement preferred
Job Qualifications
- Bachelors degree preferred
- 2 plus years of prior relevant experience in the direction and management of employees in a similar hotel environment in Front Services
- Previous experience managing employees under a collective bargaining agreement preferred
Job Duties
- Works closely with the Senior Hotel Operations Manager to implement strategic initiatives provided by Hotel Strategy CoE for hotel operations
- Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team
- Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development
- Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards
- Participates with interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is a restaurant, hospitality, and hotel job platform.
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