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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive salary based on experience
Health, dental, and vision insurance
Paid Time off and Holidays
Career development and advancement opportunities
employee discounts on hotel stays
Job Description
We are a well-established, guest-focused hotel located in Brownsville, TX, known for our commitment to providing exceptional hospitality and a welcoming environment for travelers from all over. Our hotel prides itself on delivering a superior guest experience through attentiveness, personalized service, and maintaining high standards across all our departments. With a rich history of excellence in the hospitality industry, we are continuously growing and expanding our offerings to meet the evolving needs of our guests and community.
We are currently seeking an experienced and motivated Operations Manager to join our leadership team and contribute to our mission of operational e... Show More
We are currently seeking an experienced and motivated Operations Manager to join our leadership team and contribute to our mission of operational e... Show More
Job Requirements
- 2+ years of hotel management experience (operations manager, agm or similar)
- strong leadership, communication, and organizational skills
- proven ability to manage and motivate teams in a fast-paced hospitality setting
- familiarity with hotel management systems (e.g., opera, onq, or similar)
- availability to work flexible hours, including weekends and holidays
- high school diploma or equivalent (hospitality degree preferred)
Job Qualifications
- 2+ years of hotel management experience (Operations Manager, AGM or similar)
- Strong leadership, communication, and organizational skills
- Proven ability to manage and motivate teams in a fast-paced hospitality setting
- Familiarity with hotel management systems (e.g., Opera, OnQ, or similar)
- Availability to work flexible hours, including weekends and holidays
Job Duties
- As the Operations Manager, you will work closely with the General Manager to oversee daily operations, support staff development, ensure brand standards are upheld, and promote a culture of outstanding guest service
- You will play a key leadership role in managing the front office, housekeeping, maintenance, and food & beverage departments
- Support the General Manager in overseeing all hotel operations
- Supervise department heads and ensure all staff adhere to service standards
- Drive guest satisfaction by responding to issues and resolving complaints promptly
- Assist in managing financials including budgeting, payroll, and cost control
- Train, motivate, and develop team members to foster a positive work environment
- Monitor inventory and supplies and coordinate with vendors as needed
- Ensure compliance with health, safety, and brand requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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