Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $50,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
Railroad Pass Hotel is an established hospitality venue located in Henderson, Nevada, well-regarded for delivering an authentic and comfortable guest experience. Serving as a full-service hotel and casino, Railroad Pass offers a blend of charm and modern amenities, attracting a diverse range of guests including leisure travelers and gaming enthusiasts. As an integral part of the local hospitality sector, the property prides itself on maintaining high standards of customer service and operational excellence. Positioned outside the bustle of Las Vegas, this unique location provides a welcoming and friendly atmosphere where personalized service is a hallmark of the guest experience. The... Show More
Job Requirements
- High school diploma or equivalent
- prior supervisory experience in hospitality preferred
- ability to lead and manage multiple teams
- strong customer service orientation
- capacity to work under pressure and meet deadlines
- ability to move freely within office and operational areas
- willingness to work various shifts including nights and weekends
- compliance with all company policies and legal regulations
Job Qualifications
- Experience in hotel operations supervisory roles preferred
- ability to work in fast-paced and stressful environments
- leadership and mentoring skills
- experience in developing and evaluating guest service standards
- physical stamina and mental resilience
- excellent interpersonal and communication skills
- proficiency with hotel management systems and office equipment
Job Duties
- Manage housekeeping operations
- oversee front desk activities
- maintain high customer service standards
- manage vendor relationships
- build and lead effective teams
- assist with strategic planning and vision implementation
- handle inventory management and rate setting
- monitor fiscal budgets and marketing strategies
- supervise guest service delivery and complaint resolution
- develop and implement new products and processes
- manage human resources functions including hiring and training
- create succession plans
- balance employee schedules with operational needs
- respond to emergency situations
- perform front desk duties when necessary
- fulfill additional job-related tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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