Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $26,300.00 - $40,700.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
This job opening is for the position of Hotel Operations Manager at a distinguished hotel known for its commitment to excellence, pride, connection, progress, and leadership. The hotel thrives on delivering exceptional guest experiences and maintaining operational efficiency across various departments. As a key player in its management team, the hotel is dedicated to upholding the highest standards of hospitality, ensuring guest satisfaction, and promoting a positive work environment.
The role of Hotel Operations Manager involves oversight and leadership primarily of the Front Office and Housekeeping departments. The manager will be responsible for directing daily operations while ensuring align... Show More
The role of Hotel Operations Manager involves oversight and leadership primarily of the Front Office and Housekeeping departments. The manager will be responsible for directing daily operations while ensuring align... Show More
Job Requirements
- College degree
- Three years of related experience in hotel operations
- Previous experience in hotels
- Must have housekeeping and front office experience
- Strong verbal and written communication skills
- Significant attention to detail
- Computer skills required
- Experience with RoomKey, Profit Sword, M3, Microsoft Office, Google Suite, and inventory control measure preferred
Job Qualifications
- College degree
- Three years of related experience in hotel operations
- Previous experience in hotels with housekeeping and front office experience
- Strong verbal and written communication skills
- Attention to detail
- Experience with RoomKey, Profit Sword, M3, Microsoft Office, Google Suite, and inventory control measures preferred
Job Duties
- Direct the day-to-day operations of the Front Office and Housekeeping teams
- Conduct morning walkthroughs to inspect guest rooms, public spaces, and back-of-house areas for cleanliness, maintenance, and safety compliance
- Review daily arrivals, VIPs, and group blocks to ensure readiness and personalized service
- Manage staffing levels and task assignments to meet operational demands
- Ensure operating systems (PMS, key systems, radios, etc.) and equipment function properly
- Evaluate departmental performance and adjust SOPs as needed
- Conduct monthly safety and quality inspections with Engineering and the GM
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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