Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,000.00 - $41,000.00
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
generous PTO
Travel perks
associate room discounts
Comprehensive Healthcare
Incentives
recognition programs
Growth and training
Job Description
Sandpiper Hospitality (SH) is a prominent and fast-growing company in the extended stay hospitality market, committed to delivering exceptional guest experiences through operational excellence. SH operates a network of hotels designed to provide home-like comforts and convenience to travelers who require extended stays, blending outstanding service with thoughtful amenities. Known for its focus on quality, continuous improvement, and a vibrant company culture, Sandpiper Hospitality prioritizes leadership, guest satisfaction, and team collaboration. The company places strong emphasis on living its core values, including "Play To Win" and "We Grow By Giving," fostering a supportive environment where associates are empowered to succeed... Show More
Job Requirements
- Mandatory requirement to live on site or within 30 minutes of the hotel when on call
- Exceptional leadership, communication, analytical, and problem-solving skills
Job Qualifications
- Proven experience in a management role in the hospitality industry with significant supervisory and personnel management responsibilities
- Experience managing operations within major hotel brands such as Choice, IHG, Marriott
- Experience with budgeting, financial management, or project management
- Exceptional leadership, communication, analytical, and problem-solving skills
Job Duties
- Manages and has direct responsibility for the Front Desk team including hiring, discipline, terminations, schedule-writing, training, mentoring, and conducting annual personnel performance appraisals for all direct reports
- Customarily and regularly directs the work of all front desk, housekeeping, and maintenance employees during weekend shifts and other times when the GM is not on the premises
- Assists the GM in monitoring cash management and in-house balances, and contributes to budgetary control measures including labor, expense, and inventory
- Reviews and approves property payroll for all direct reports
- Ensure the highest standards of customer service, routinely meet with guests to solicit feedback, monitor social media, and ensure prompt resolution of issues
- Ensure the security needs of the guests, staff, and property are met
- Ensure all front desk operations, overnight on-call shifts, and property procedures comply with Sandpiper and brand standards
- Provide necessary relief or back-up duties to ensure optimum operation
- Aid and contribute to sales prospecting efforts per the direction of the General Manager to maximize hotel revenues and profits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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