Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick time
Paid Time Off
Same-day pay
401(k) retirement plan
Job Description
Residence Inn Provo is a part of the Residence Inn brand, known for its extended-stay hotels that deliver a comfortable and convenient lodging experience. Managed by NCG Hospitality, a respected family-owned business with over three generations of leadership in hospitality, this location exemplifies commitment to quality, guest satisfaction, and professional workplace culture. NCG Hospitality manages over 30 premier properties, offering not only excellent service to guests but also meaningful career opportunities to its employees. Recognized as a 2025 USA Today Top Workplace Winner, Residence Inn Provo prides itself on fostering an inclusive environment where team members are engaged and empowered,... Show More
Job Requirements
- ability to work overnight shifts from 11 pm to 7 am
- flexible availability including weekdays weekends and holidays
- reliable and punctual
- ability to operate office equipment and basic computer skills
- capacity to maintain confidentiality and handle sensitive financial information
- excellent customer service orientation
- patience and creative problem-solving abilities
Job Qualifications
- high school diploma or equivalent
- basic understanding of general accounting practices
- exceptional communication and interpersonal skills
- previous experience in hospitality or customer service preferred
- strong attention to detail and organizational skills
- ability to handle multiple tasks simultaneously
- problem-solving skills with a customer-focused approach
Job Duties
- daily audit balance post and report on front desk rooms and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records
- greet and interact with guests in a warm friendly and professional manner
- provide highest level of service by anticipating listening attentively and responding promptly to guests' needs
- promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- make reservations check-in and check-out guests process payments
- perform tasks such as answering phones maintain a cash drawer operate office equipment
- ensure guest and property safety by knowing all safety security and emergency procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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