Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $19.00
Work Schedule
Night Shifts
Benefits
Competitive starting wages
Health Insurance
Dental Insurance
Vision Insurance
DailyPay
401k
Paid training
Paid PTO
Referral program
Employee Discounts
Job Description
Kinseth Hotel Corporation is a reputable and well-established hospitality company known for providing exceptional lodging and customer service experiences across its chain of hotels and restaurants. With a commitment to enhancing guest satisfaction, Kinseth Hotel Corporation combines quality accommodations with personalized service, offering comfortable stays in conveniently located properties. The corporation’s dedication to employee development and guest experience positions it as a preferred employer and hospitality provider in the region. Employees at Kinseth benefit from a supportive work environment, comprehensive training programs, and a range of competitive benefits that contribute to their professional growth and personal well-being. As a company... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work night shifts and weekends
- Previous experience in hotel front desk or customer service roles preferred
- Strong communication skills
- Ability to stand or walk for extended periods
- Ability to lift or move up to 50 pounds
- Reliable and punctual
- Ability to follow safety and security procedures
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Proficient in basic computer applications and hotel management software
- Ability to stay alert and attentive during overnight shifts
- Good problem-solving skills
- Professional demeanor and presentation
- Familiarity with cash handling procedures
Job Duties
- Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner
- Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction
- Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits, resets system for the next business day
- Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely
- Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines
- Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy
- Date stamps, sorts, and racks incoming mail, faxes and messages
- Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner
- Answers inquiries pertaining to hotel services
- registration of guests
- and local attractions and provides travel directions
- Accurately checks out guests and communicates departures with housekeeping staff
- Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures
- Makes, confirms and cancels reservations via telephone, computer and in writing
- Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures
- Posts charges such as hotel room, food, liquor, or telephone to ledger
- Deposits guests' valuables in hotel safe or safe deposit box
- Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained
- Maintains the cleanliness and organization of the hotel lobby and front desk area
- Washes, folds and properly stores laundry (depending on business unit)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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