Hotel Night Auditor

Des Moines, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $19.00

Work Schedule

Night Shifts

Benefits

Competitive starting wages

Health Insurance

Dental Insurance

Vision Insurance

DailyPay

401k

Paid training

Paid PTO

Referral program

Employee Discounts

Job Description

Residence Inn Ankeny is a well-established hotel located in the vibrant heart of The District at Prairie Trail. Celebrating its 5th anniversary in October, this property is part of the Kinseth Hotel Corporation and prides itself on delivering exceptional hospitality experiences. The hotel offers a comfortable and welcoming environment, catering to both business and leisure travelers with a range of amenities and services designed to enhance guest satisfaction. With a focus on quality service and a strong reputation in the local community, Residence Inn Ankeny continues to grow and evolve to meet the needs of its diverse clientele.

The ... Show More

Job Requirements

High school diploma or equivalent
ability to work overnight shifts Monday through Thursday from 9 pm to 7 am
excellent communication and interpersonal skills
strong numerical aptitude
basic computer proficiency
ability to multitask and handle pressure
commitment to following safety and hotel policies
reliability and professional appearance

Job Qualifications

High school diploma or equivalent
prior experience in hotel front desk or night audit role preferred but not required
strong numerical and analytical skills
excellent customer service and communication skills
ability to work overnight shifts
familiarity with hotel reservation systems and basic computer skills
ability to handle cash transactions accurately
attention to detail and organizational skills

Job Duties

Greet, register, suggestively sell hotel rooms, issue room keys, assign rooms to guests and set wake up calls in a efficient, warm and friendly manner
act as hotel manager on duty and follow prescribed MOD procedures on communication, emergency procedures and guest satisfaction
enter daily changes and balance accounts such as guest, house, guest tray, city ledger and advance deposits, reset system for the next business day
ensure that the night audit procedures are completed on a daily basis and information entered and posted are accurate, balanced and timely
enter information and print night audit reports in an accurate and timely manner per night audit guidelines
ensure guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy
date stamp, sort, and rack incoming mail, faxes and messages

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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