You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid training
Paid PTO
Referral program
Employee Discounts
Job Description
Kinseth Hotel Corporation is a well-established hospitality company that manages a portfolio of hotels and restaurants. Known for its commitment to delivering exceptional guest experiences, Kinseth Hotel Corporation emphasizes high standards of customer service, hospitality, and employee engagement. The company creates an inclusive and friendly work environment that supports professional growth and development for its team members. With multiple locations offering a range of amenities and services, Kinseth Hotel Corporation continues to be a trusted name in the hotel industry, recognized for quality and service excellence. Employees benefit from a comprehensive package of health and wellness programs, competitive salaries, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work three 9-hour shifts including alternating weekends
- Ability to lift and/or move up to 50 pounds
- Ability to stand, walk and maintain alertness throughout the shift
- Basic computer skills
- Ability to follow KHC policies and procedures
- Ability to maintain a professional image
- Willingness to work night shifts
- Strong communication skills
- Ability to handle cash and balance accounts accurately
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Proficient in basic computer applications
- Ability to stand and walk for extended periods
- Ability to work night shifts including overnights
- Knowledge of hotel management software is a plus
- Ability to remain calm under pressure and solve problems efficiently
Job Duties
- Greet guests, register guests, suggestively sell hotel rooms, issue room keys, assign rooms to guests, set wake up calls in an efficient, warm and friendly manner
- Act as hotel manager on duty and follow prescribed MOD procedures on communication, emergency procedures and guest satisfaction
- Enter daily changes and balance accounts such as guest, house, guest tray, city ledger and advance deposits, reset system for the next business day
- Ensure night audit procedures are completed accurately and timely
- Enter information and print night audit reports per night audit guidelines
- Ensure guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy
- Date stamp, sort, and rack incoming mail, faxes and messages
- Record and communicate guest special requests and problems to appropriate departments and ensure timely resolution
- Answer inquiries about hotel services, guest registration, local attractions and provide travel directions
- Accurately check out guests and communicate departures with housekeeping staff
- Compute bill, collect payment, make change for guests and make deposits according to KHC cash handling procedures
- Make, confirm and cancel reservations via telephone, computer and in writing
- Answer and route internal and external phone calls in an articulate, friendly manner
- Post charges such as hotel room, food, liquor, or telephone to ledger
- Deposit guests' valuables in hotel safe or safe deposit box
- Maintain the shift-to-shift log for proper communication
- Maintain the cleanliness and organization of the hotel lobby and front desk
- Wash, fold and properly store laundry depending on business unit
Job Qualifications
Experience
No experience required
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All