Hotel Night Auditor

Madison, WI, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical

Dental

Vision

Paid Time Off

Paid sick time

Employee assistance program

401(k) retirement plan

Job Description

Moxy Madison Downtown is a vibrant and dynamic hotel located in the heart of Madison, renowned for its modern design and guest-centric approach. Proudly managed by NCG Hospitality, a family-owned and award-winning hospitality leader with over 30 premier properties under its belt, this establishment is dedicated to delivering exceptional guest experiences while fostering a positive and inclusive workplace for its employees. NCG Hospitality is recognized not only for its excellent service but also for its commitment to career development and employee well-being, having been honored as a 2025 USA Today Top Workplace winner. This recognition highlights the company’s dedication to... Show More

Job Requirements

Flexible availability including weekends and holidays
Ability to work overnight shifts from 11 pm to 7 am
Experience with cash handling
High school diploma or equivalent
Ability to communicate effectively with guests and team members
Strong organizational skills
Patience and problem solving ability

Job Qualifications

Knowledge of general accounting practices
Strong oral and written communication skills
Interpersonal skills
Ability to maintain excellent customer service
Attention to detail and organizational skills
Problem solving skills
Ability to work overnight shifts

Job Duties

Daily audit balance post and report on front desk rooms and food and beverage cash and credit operations ensuring accuracy of the propertys financial and accounting records
Greet and interact with guests in a warm friendly and professional manner
Provide highest level of service by anticipating listening attentively and responding promptly to guests needs
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Make reservations check-in and check-out guests process payments
Perform tasks such as answering phones maintain a cash drawer operate office equipment
Ensure guest and property safety by knowing all safety security and emergency procedures

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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