My Place Hotels

Hotel Night Audit

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
Night Shifts
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Benefits

competitive pay
monthly bonus potential
flexible scheduling
Direct Deposit
Cross-Training
growth potential

Job Description

My Place Hotel, situated in Independence, MO, is part of a reputable hotel brand known for providing comfortable, affordable, and convenient lodging experiences. The establishment prides itself on being a home-away-from-home for travelers, offering clean rooms, friendly service, and key amenities that cater to both business and leisure guests. With a commitment to exceptional guest satisfaction and operational excellence, My Place Hotel continuously seeks enthusiastic team members to uphold its standards and contribute to a positive guest experience.

The Night Auditor role at My Place Hotel is a critical position within the hotel's guest service team, focusing on maintaining smoo... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work overnight shifts
  • Basic computer proficiency
  • Strong communication skills
  • Reliable and punctual
  • Ability to perform light cleaning duties
  • Must be able to handle guest inquiries professionally

Job Qualifications

  • Friendly, customer-focused attitude
  • Basic computer skills including Microsoft Office proficiency
  • Strong written and verbal communication skills
  • Ability to multi-task and stay organized
  • Dependable and professional work ethic
  • Attention to detail and accuracy
  • Knowledge of local area and amenities preferred

Job Duties

  • Provide a warm, welcoming experience for all guests
  • Handle reservations, check-ins, and check-outs
  • Accurately record charges for rooms, taxes, store purchases, and pet fees
  • Address guest questions, concerns, and complaints
  • Complete the Night Audit Checklist and manage cash and call logs
  • Perform cleaning duties including laundry, vacuuming, and dusting
  • Adhere to safety and security protocols and report hazards
  • Take on additional responsibilities and be on call as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location