Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career advancement opportunities
training programs
Job Description
Moody Gardens is a renowned family resort located on Galveston Island, famous for its dedication to delivering exceptional hospitality experiences 365 days a year. As one of the island's top employers, Moody Gardens offers competitive wages and numerous opportunities for career advancement within a supportive and welcoming team environment. The resort prides itself on nurturing the limitless possibilities of human connection, and it upholds a mission and values that foster community, inclusivity, and professionalism in every aspect of its services. Moody Brews, a vibrant coffee shop within Moody Gardens, embodies the spirit of Starbucks Experience by providing expert service and... Show More
Job Requirements
- Must be at least 16 years old to be considered for this role
- Able to effectively work independently or as part of a team
- Able to report to your shift on time and in full uniform
- Excellent hospitality skills
- Ability to multi task and work in a very fast paced environment while working under pressure
- Receptive to special requests
- Enthusiastic about interacting and helping guests
- Able to make independent decisions for our guests
- Self-directed (can complete tasks with minimal supervision)
- Willing to follow instructions & take direction
- Flexible/adaptable
- Supportive of other co-workers on your team
- Can complete repetitious tasks while maintaining quality
- Strong verbal communication skills
- Perform all job-related functions in a friendly manner, committed to exceeding guests’ expectations
- Willingness to work at different locations in the resort area, including outdoor locations
- Ability to work any shift including but not limited to mornings, mid-shifts, nights, or doubles
- Ability to transport large trays weighing up to 30 pounds through a crowded room on a continuous basis throughout the shift
- Ability to move or push goods on a hand card weighing a maximum of 200 pounds
- Ability to stand, and/or walk continuously throughout shift
- Ability to perform tasks requiring bending, stooping, and kneeling
Job Qualifications
- High school diploma or GED
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities to perform the job
- Prior hospitality/server experience (preferred but not required)
- Must obtain TABC & Food Handlers Certification prior to beginning work
- Texas Food Handler Certification (if you don’t have-it will be covered by Moody Gardens)
- TABC Certification (if you don’t have-it will be covered by Moody Gardens)
- Human Trafficking Certification (provided by Moody Gardens)
Job Duties
- Responsible for welcoming and interacting with all guests
- Responsible for greeting guests, taking their order, entering order into POS system and verifying order by repeating back to guest
- Suggests additional items as appropriate
- Receives and processes payments correctly via room charge or credit/debit
- Knowledge of all current drink recipes and specials
- Responsible for maintaining work area-restocking and cleaning
- Replenishes food and other serving items as necessary
- Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders
- Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and microwaves
- Maintains clean and organized work and customer areas, following health and safety guidelines
- Promotes new coffee offerings and seasonal specials to enhance brand awareness and sales
- Manages daily, weekly, and monthly tasks assigned by the leadership team
- Assists in inventory management and restocks supplies as needed, including product displays
- Always follows Hotel food and Beverage’s policies and procedures diligently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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