Ensemble Hospitality

Hotel Maya - Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $25.50
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Work Schedule

Fixed Shifts
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Benefits

Dental Insurance
Employee Discount Program
Health Insurance

Job Description

Hotel Maya in Long Beach is a vibrant, waterfront hotel known for its unique blend of modern comfort and cultural richness, offering an exceptional guest experience with scenic views and a welcoming atmosphere. Located near the heart of Long Beach, Hotel Maya is committed to providing outstanding hospitality services to both leisure and business travelers. With its diverse range of amenities, from exquisite dining to well-equipped event spaces, the hotel combines elegance with practical convenience to create a memorable stay for its guests. The establishment values its employees as integral to its success and fosters a supportive work environment where... Show More

Job Requirements

  • High school graduate or equivalent preferred
  • 6 months to 1 year of cleaning experience in housekeeping or janitorial services preferred
  • Ability to arrive at work on time and when scheduled
  • Physically able to move large objects such as carts, large bags of linen, and ironing boards
  • Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles
  • Ability to read and recognize room/suite numbers
  • Ability to communicate effectively with guests and team members verbally or in written form
  • Ability to learn, follow, and enforce standards for cleanliness
  • Ability to follow all safety procedures and recognize and act in emergency situations

Job Qualifications

  • High school graduate or equivalent preferred
  • 6 months to 1 year of cleaning experience in housekeeping or janitorial services preferred
  • Ability to communicate effectively with guests and team members verbally and in written form
  • Ability to learn and follow cleanliness standards
  • Ability to follow safety procedures and act in emergencies
  • Ability to read and recognize room/suite numbers

Job Duties

  • Clean rooms/suites, including making beds, cleaning bathrooms, dusting, vacuuming, and washing windows/tracks
  • Report rooms as clean and available
  • Report maintenance deficiencies to maintain rooms/suites in compliance with hotel standards
  • Strip dirty linens/towels and remove used amenities
  • Check and stock maid cart supplies
  • Greet guests with friendly and sincere acknowledgement
  • Replenish linen and guest amenities
  • Clean balconies if applicable
  • Respond to special guest requests such as extra amenities or service time adjustments
  • Assist co-workers as requested
  • Provide customer service including information about hotel services and local attractions
  • Attend required meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location