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Hotel Manager, Palace Hotel, A Luxury Collection Hotel, San Francisco
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $197,000.00 - $258,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Life insurance
Disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Tuition Assistance
stock purchase plan
Job Description
Marriott International is a world-renowned hospitality company known for its commitment to quality service and exceptional guest experiences. Among its portfolio of prestigious brands is The Luxury Collection Hotels & Resorts, boasting over 120 properties across more than 35 countries. This brand is dedicated to providing authentic, personalized, and memorable experiences that reflect the heritage and cultural nuances of each destination. The Luxury Collection’s legacy dates back to 1906 with the Italian CIGA brand, which encompassed some of Europe's most iconic and celebrated properties. Today, this rich heritage forms the foundation for a brand that continuously evolves to meet and... Show More
Job Requirements
- 2-year degree from accredited university in business administration, hotel and restaurant management, or related major
- 8 years experience in management operations, sales and marketing, or related professional area
- or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major
- 6 years experience in management operations, sales and marketing, or related professional area
- Strong leadership skills
- Ability to manage multiple departments
- Excellent communication and interpersonal skills
- Financial management experience
- Ability to coach and develop team members
- Commitment to high service standards
- Ability to work collaboratively within executive team
Job Qualifications
- 2-year degree from accredited university in business administration, hotel and restaurant management, or related major
- 8 years experience in management operations, sales and marketing, or related professional area
- or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major
- 6 years experience in management operations, sales and marketing, or related professional area
- Proven leadership and team management skills
- Strong financial acumen and budgeting experience
- Excellent interpersonal and communication skills
- Ability to develop and implement strategic operational plans
- Experience in luxury hospitality environment preferred
Job Duties
- Functions as strategic business leader of property operations
- Acts as General Manager in absence of senior leadership
- Develops and implements operations strategy aligned with brand service strategy
- Oversees Front Office, Retail/Gift Shops, Recreation/Fitness, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, Event Management
- Leads Executive Committee and department heads to ensure operational excellence
- Monitors financial performance and manages profitability and departmental budgets
- Ensures capital expenditures align with service strategy priorities
- Coaches and supports operations team to manage occupancy, rate, wages, and controllable expenses
- Communicates operational goals clearly to team
- Conducts regular property tours and engages with employees and guests
- Hires, trains, and conducts performance appraisals for operations management team
- Promotes employee satisfaction and fair treatment
- Implements brand and regional business initiatives
- Addresses employee concerns and fosters open communication
- Models desired service behaviors and fosters excellent guest service
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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