Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $140,000.00 - $150,000.00
Work Schedule
Standard Hours
Benefits
Salary
cellphone allowance
incentive pay
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA plans
FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Third party perks
Job Description
Columbia Hospitality is a renowned international management and consulting company with over 25 years of experience in creating exceptional hospitality solutions. Their diverse portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Known for their commitment to excellence and a people-first culture, Columbia Hospitality has been repeatedly recognized as one of the top companies to work for in Washington by Seattle Business Magazine and Puget Sound Business Journal. They foster a fun, dynamic, and nurturing work environment, emphasizing values such as accountability, creativity, enthusiasm, honesty, inclusion, and... Show More
Job Requirements
- Bachelor's degree or higher in hotel management or related field
- minimum four years of related management experience particularly in high-volume hotels
- proven expertise in food and beverage management
- excellent written and verbal communication skills
- strong knowledge of front office, housekeeping, and accounting operations
- proficiency with property management and point of sale software systems
- advanced computer skills in Microsoft Office
- ability to manage budgets and analyze financial statements
- strong leadership and people management capabilities
- commitment to upholding service and safety standards
- ability to work collaboratively with diverse teams
- willingness to perform manager on duty responsibilities
Job Qualifications
- Bachelor's degree or higher in hotel management or related field
- four plus years of management experience in high-volume hotels
- established knowledge of steps of service
- strong food and beverage experience
- strong written and verbal communication skills
- working knowledge of hotel front office, housekeeping operations, and accounting procedures
- proficiency in property management and point of sale systems
- computer literacy in Microsoft Office including Word, PowerPoint, and Excel
- financial management skills including budget management and profit and loss analysis
- strong people management skills including coaching, motivating, delegating, scheduling, and relationship-building
Job Duties
- Participate in the preparation of the annual department operating budget and financial plans
- monitor budget and control expenses with a focus on labor costs and guest consumed items
- identify additional sales opportunities in partnership with other department heads
- drive promotions and participate in revenue management
- ensure all credit and financial transactions are handled securely
- direct day-to-day staffing requirements, plan and assign work, establish performance and development goals
- provide mentoring, coaching, and regular feedback to manage conflict and improve team performance
- educate and train team members on compliance with governmental regulations, quality, service, and safety standards
- promote teamwork and quality service through daily communication with other departments
- recommend and initiate salary, disciplinary, or other HR-related actions per company policies
- ensure guest rooms and common areas meet cleanliness and brand standards, notify engineering of maintenance needs
- establish and achieve quality and guest satisfaction goals
- respond promptly and courteously to guest questions, complaints, and requests
- analyze guest insights to enhance customer satisfaction and loyalty
- manage on-site security program and inventory control
- organize and promote health and safety training
- manage all aspects of revenue generation
- design and promote packages and specials to increase occupancy and revenue
- collaborate with sales and marketing teams
- maintain confidentiality of guest and hotel data
- keep accurate records of reservations, messages, and other information
- adjust rate specials and resolve discrepancies
- perform other duties as assigned
- may serve as manager on duty
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: