Hotel Manager | The Normandy Hotel | Modus by PM Hotel Group
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $110,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive compensation
Quarterly incentive plan
Health Insurance
Dental Insurance
Vision Insurance
401k
Comprehensive onboarding
Coaching
mentorship
personalized development plan
leadership courses
Fitness credits
Transportation credits
Unlimited PTO
Paid holidays
volunteer opportunities
Paid parental leave
Tuition Reimbursement
Job Description
Modus Hotels by PM Hotel Group is an esteemed lifestyle hotel management company dedicated to fostering exceptional hospitality environments where both guests and associates thrive. The Normandy Hotel, part of this vibrant group, offers an inviting and unique atmosphere nestled in the prestigious Kalorama neighborhood of Washington, D.C. This property is known for its welcoming ambiance, personalized service, and charming locale close to key cultural and dining destinations such as DuPont Circle and Adams Morgan. Surrounded by embassies and local boutiques, The Normandy Hotel beautifully combines the tranquility of a residential setting with the excitement of the city just steps... Show More
Job Requirements
- bachelor's degree in hospitality management or related field preferred
- minimum of 5 years of progressive experience in hotel management
- experience holding a senior leadership role for at least two years
- strong knowledge of hospitality industry and financial management
- excellent leadership, communication, and interpersonal skills
- proficiency in hotel management software and Microsoft Office Suite
- ability to multitask and pay close attention to detail
- willingness to work varying schedules including nights, weekends, and holidays
- ability to move frequently and perform physical tasks
- commitment to company core values and culture
Job Qualifications
- minimum of 5 years of progressive experience in hotel management, preferably in a lifestyle or independent hotel environment
- holding a senior leadership role at a hotel for at least two years
- track record of achieving and maintaining superior results across all areas of the hotel and can articulate the underlying strategies
- thorough knowledge of the hospitality industry and a strong financial background
- exceptional leadership skills with the ability to inspire and motivate a diverse team
- strong business acumen and strategic thinking to drive revenue and profitability
- excellent communication and interpersonal skills to build relationships with guests, employees, and stakeholders
- exceptional organizational and multitasking abilities, with attention to detail
- proficiency in hotel management software and Microsoft Office Suite
- passion for hospitality
- ability to inspire and motivate team while focusing on learning and development
- bachelor's degree in hospitality management or a related field preferred
Job Duties
- own all areas of the operation, including front office, housekeeping, engineering, and others, leading through your leadership team
- maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining colleague engagement
- develop and execute the annual strategic plan, the annual budget, and operations plan, emphasizing balanced growth and consistent profitability
- maintain a strong knowledge of industry trends, competitors, and market conditions to make informed business decisions
- analyze p/l statements, uncover expense overages, identify savings prospects, and communicate insights for strategic operational decisions
- effectively communicate operational topics during ownership reviews
- communicate the direction and purpose of all initiatives, resulting in colleague and leader ownership, pride, and desired results
- achieve and maintain superior balanced scorecard results, with an unrelenting desire to exceed previous outcomes
- inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment
- deliver best-in-class guest service and satisfaction by executing against the Modus Ethos, through training, survey analysis, feedback, and incentive programs
- actively seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack
- create and promote learning opportunities and development plans for direct reports, fostering a culture of development
- champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued
- influence and collaborate with shared services teams, taking ownership for desired results through partnership
- champion our values, vision, and culture
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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