Hotel Manager - Canopy by Hilton at Deer Valley
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,200.00 - $74,300.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Performance bonus
Training and Development
Job Description
Extell Hospitality Services is a prominent hospitality management company that operates as a dynamic extension of Extell Development Company. With headquarters located in both New York City and Deer Valley, Utah, Extell Hospitality Services specializes in asset management, hotel and food & beverage operations, fiscal precision, and innovative marketing strategies. The company is dedicated to elevating the hospitality experience by blending operational excellence with strategic insights, ensuring high standards and guest satisfaction across its portfolio of properties.
Situated in the picturesque Deer Valley, Utah, the Canopy by Hilton at Deer Valley presents a uniquely enchanting hospitality experience adjacent to t... Show More
Situated in the picturesque Deer Valley, Utah, the Canopy by Hilton at Deer Valley presents a uniquely enchanting hospitality experience adjacent to t... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Minimum 5-7 years of progressive leadership experience in hotel operations
- At least 3-5 years in a senior leadership role with focus on Food & Beverage management
- Experience in full-service or upscale hotel environment
- Familiarity with seasonal mountain resort destinations desirable
- Exceptional leadership and team-building skills
- Strong financial management skills
- Excellent communication and interpersonal abilities
- Proficiency with POS and PMS hotel management software
- Ability to work flexible hours including evenings, weekends, and holidays
- Highly organized and detail-oriented
- Proactive and resourceful work ethic
- High integrity and professionalism
- Passion for delivering exceptional guest experiences
- Ability to perform under pressure
Job Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
- Minimum 5-7 years of progressive hotel operations leadership experience
- At least 3-5 years in senior leadership with focus on Food & Beverage management
- Experience in luxury or upscale full-service hotels
- Familiarity with seasonal mountain resort operations is a plus
- Exceptional leadership, coaching, and team-building skills
- Strong financial acumen and budget management
- Excellent communication and interpersonal skills
- Superior problem-solving and decision-making abilities
- Proficiency in hotel management software such as Toast and OnQ
- Deep understanding of hotel operations and guest service principles
- Proven track record in improving guest satisfaction scores
- Ability to work flexible hours including evenings, weekends, and holidays
- Highly organized with strong attention to detail
- Proactive and resourceful with ability to work independently and in teams
- High degree of integrity and professionalism
- Passion for hospitality and guest experience
- Ability to work effectively under pressure in a dynamic environment
Job Duties
- Oversee and manage the day-to-day operations of all hotel departments including Front Office, Housekeeping, Engineering, and Food & Beverage
- Ensure all departments operate efficiently and meet established standards
- Develop and implement operational policies and procedures
- Monitor daily operations for compliance with brand standards, safety regulations, and legal requirements
- Lead, mentor, and motivate department heads and staff
- Conduct performance reviews and provide coaching
- Manage recruitment, training, and scheduling of departments
- Champion a guest-centric culture and proactively address guest concerns
- Monitor guest feedback and implement corrective actions
- Handle escalated guest complaints professionally
- Collaborate with General Manager on budget development and financial performance
- Implement cost control measures
- Provide strategic direction for food and beverage
- Work with Executive Chef to create innovative menus
- Oversee maintenance and preventative programs with Director of Engineering
- Ensure health, safety, and sanitation standards
- Develop emergency procedures and train staff
- Contribute to strategic planning and lead special projects
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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