Hotel Manager

Bayonne, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $160,000.00 - $170,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Paid holidays

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company with a robust portfolio worth over $15 billion, encompassing more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a history spanning over 30 years, Highgate has established itself as an innovator in the hospitality industry, consistently providing expert guidance through every phase of the property lifecycle, from initial planning and development to recapitalization and disposition. The company’s diverse portfolio includes bespoke lifestyle hotel brands, renowned legacy brands, and independent hotels and resorts known for contemporary programming and strong digital expertise. Employing cutting-edge revenue... Show More

Job Requirements

Bachelor’s degree preferred
Minimum 6 years progressive experience in hotel or related field
Effective verbal and written communication skills
Ability to multitask and prioritize
Maintain warm and friendly demeanor
Participate in management on duty coverage
Attend all required meetings and trainings
Maintain regular attendance
Comply with company policies and safety standards
Maintain personal grooming and appearance
Handle problems effectively
Maintain confidentiality
Able to perform light physical work lifting up to 20 pounds
Perform other duties as assigned

Job Qualifications

At least 6 years progressive experience in hotel or related field
Bachelor’s degree preferred
Maintain warm and friendly demeanor at all times
Effective verbal and written communication skills with all employee levels and guests
Effective listening and problem clarification skills
Ability to multitask and prioritize departmental functions
Attend all required meetings and trainings
Participate in management on duty coverage
Maintain regular attendance as per company standards
Maintain personal appearance and grooming standards
Comply with company policies for safe and efficient operations
Identify problem areas and assist in implementing solutions
Effective problem handling skills including anticipation and prevention
Ability to analyze and evaluate complex information
Maintain confidentiality of information
Able to perform light physical work involving lifting up to 20 pounds

Job Duties

Participate in hotel sales efforts including calling on top accounts and meeting clients
Tour operating departments daily to ensure smooth operations and proper staffing via department heads
Conduct weekly staff and training meetings reviewing sales and operations efforts
Hold weekly one-on-one meetings with operational department heads to review financials, goals, and performance
Attend operational line ups at least once a week for key departments
Meet all financial review dates and complete corporate programs on time
Hold monthly financial reviews with department managers and supervisors
Ensure department heads maintain productivity levels and follow hotel accounting procedures
Develop and train managers for future advancement
Participate in required management on duty (M.O.D.) coverage
Maintain and monitor effectiveness of the Lobby Ambassador program
Oversee management trainee development
Enforce compliance with hotel policies and train new managers
Assist with hotel budgeting and monthly forecasting processes
Ensure training in service standards occurs in all departments
Manage payroll procedures and compliance with overtime and break policies
Ensure operational compliance with PCI protocols
Foster a positive team environment focused on guest service
Inspect rooms regularly with housekeeping and engineering managers
Ensure daily processing of invoices according to accounts payable procedures
Submit financial documents timely to corporate office
Maintain physical property cleanliness and maintenance
Promote attentive and courteous employee behavior toward guests and management
Forecast hotel financial position monthly and analyze revenue and expenses
Conduct hiring interviews and ensure compliance with interview procedures
Perform manager performance appraisals and enforce counseling and disciplinary standards
Handle other duties as requested by senior management
Ensure fair and equitable treatment of employees
Meet clients on property to support sales
Greet guests during peak times in public areas
Manage security and audits of the hotel safe
Conduct monthly credit meetings and manage credit policies
Complete corporate training modules and become certified to train others
Schedule and conduct all hotel meetings timely
Conduct daily weekly business review (WBR) meetings with Director of Sales

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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