Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Paid holidays
Career Development
Job Description
Our esteemed hotel located in Nashville, TN, is a vibrant establishment committed to delivering unparalleled hospitality services to guests from around the world. As a full-service hotel, we provide a range of services including comfortable lodging, exceptional dining options, and a welcoming atmosphere designed to meet the needs of business travelers, vacationers, and local visitors alike. With a robust focus on quality and guest satisfaction, our hotel has carved a niche as a preferred destination for travelers seeking a perfect blend of comfort and efficiency. Our team is driven by a commitment to excellence and continuous improvement, making our hotel... Show More
Job Requirements
- Ability to speak and hear in English
- Close and distance vision
- Frequent sitting with some walking and standing
- Frequently lifts/carries up to 10 lbs
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
- Walk extended distances
- Able to work overtime and irregular hours
Job Qualifications
- Bachelors degree in hotel management or a related field is preferred
- Minimum 2 years experience as an AGM
- 3 years hotel operations experience in a supervisory capacity
- 2 years experience in direct sales or retail trade or an equivalent combination of education and experience
- Possess a valid driver’s license and be able to drive to customer appointments
Job Duties
- Oversee all aspects of hotel operations including front desk housekeeping and food and beverage services
- Ensure guest satisfaction by addressing inquiries resolving complaints and providing personalized service
- Manage and train hotel staff fostering a positive and productive work environment
- Develop and implement operational policies and procedures to enhance efficiency and service quality
- Monitor financial performance including budgeting forecasting and cost control measures
- Collaborate with marketing teams to promote the hotel and increase occupancy rates
- Ensure compliance with health and safety regulations and maintain a clean and safe environment for guests and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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