Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a leading hotel development and management company dedicated to operating a portfolio of upscale select service, extended stay, and lifestyle hotels across key markets in the United States. Known for its partnership with some of the strongest brands in the hospitality industry, OTO has earned multiple honors including Developer of the Year awards, recognition for outstanding guest service, operational excellence, community involvement, and success in sales, marketing, and revenue. The company's reputation is built on a commitment to quality, innovation, and superior customer experiences. With a dynamic approach to hotel management and development, OTO Development continually strives... Show More
Job Requirements
- Minimum of 5 years of progressive hotel management experience
- previous hotel management experience with proven leadership and guest service success
- strong financial understanding
- bachelor's degree or equivalent relevant work experience
- excellent oral and written communication skills
- prior sales leadership producing at least 50 percent market mix of revenues
- valid driver's license
- exceptional time management and multitasking skills
- customer-focused with commitment to satisfaction
- physically able to stand, sit, walk, bend, lift, and squat for extended periods
- occasional travel availability
Job Qualifications
- Bachelor's degree or extensive relevant work experience
- minimum of 5 years of progressive hotel management experience
- proven leadership in team and guest service management
- financial acumen to understand and work with financial data
- excellent communication skills, both oral and written
- effective listening skills for problem resolution
- prior leadership in direct sales generating at least 50 percent market mix of total revenues
- valid state driver's license
- exceptional time management and multitasking abilities
- strong customer focus with commitment to employee and guest satisfaction
Job Duties
- Lead the property in revenue generation through sales and marketing efforts
- maintain strong knowledge of and relationships in the local market
- manage relationships with hotel vendors and negotiate service agreements
- review financial reports and statements to assess property performance against budget and develop improvement strategies
- coach and support hotel team to manage occupancy, rates, wages, and controllable expenses effectively
- manage costs including supplies, labor, utilities, food, and beverage within budget
- ensure service, technical skills, and training throughout the property
- establish and maintain collaborative relationships with direct reports and team
- actively solicit team member feedback and utilize an open door policy
- hire team members demonstrating expertise and leadership
- observe service behaviors and provide feedback
- review guest feedback and identify areas for improvement
- analyze service issues and develop creative solutions
- regularly interface with customers to assess satisfaction
- ensure property maintenance meets guest expectations
- administer policies fairly and evaluate team member performance
- ensure franchise standards compliance and property safety
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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