Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a renowned hotel development and management company recognized for its leadership and excellence in the hospitality industry. Operating a diverse portfolio of upscale select service, extended stay, and lifestyle hotels across key U.S. markets, OTO Development partners with leading hospitality brands to deliver outstanding guest experiences and operational success. The company has received multiple accolades, including Developer of the Year awards and recognition for superior guest service, operational excellence, community engagement, and outstanding sales and marketing achievements. OTO Development is committed to fostering a supportive work environment by offering competitive compensation and comprehensive benefits, providing employees with... Show More
Job Requirements
- Minimum of 5 years of progressive hotel management experience
- previous hotel management experience with proven success in leadership of teams and guest service results
- financial acumen to work with and understand financial information and data
- bachelor's degree or extensive relevant work experience
- excellent communication skills both oral and written
- effective listening skills
- prior leadership over direct sales efforts producing at least 50 percent market mix of total revenues
- valid driver's license from the appropriate state
- exceptional time management and multitasking skills
- strong customer focus
- physically able to stand, sit, walk, bend, lift, and squat for extended periods
- willing to travel occasionally
Job Qualifications
- Bachelor's degree or extensive relevant work experience
- minimum of 5 years of progressive hotel management experience
- proven success in leadership and guest service results
- financial acumen to understand and work with financial data
- excellent oral and written communication skills
- effective listening skills
- prior leadership over direct sales efforts producing at least 50 percent market mix of total revenues
- valid driver's license
- exceptional time management and multitasking skills
- strong customer focus to deliver employee and customer satisfaction
Job Duties
- Lead the property in the generation of revenue through sales and marketing efforts
- maintain strong knowledge of and relationships in the local market
- manage relationships with hotel vendors and negotiate service agreements
- review financial reports to understand the property performance and develop strategies to improve it
- coach and support hotel team to manage occupancy, rates, wages, and controllable expenses
- manage costs within the hotel including supplies, labor, utilities, food, and beverage expenses
- ensure service, technical skills, and other training occurs throughout the property
- establish collaborative relationships with team members and maintain an open-door policy
- hire team members demonstrating expertise and leadership
- observe service behaviors and provide feedback
- review guest feedback and identify areas of improvement
- analyze service issues and develop creative solutions
- interface with customers regularly to obtain feedback
- ensure property maintenance and safety
- administer policies fairly and consistently
- ensure property meets franchise standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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