Hotel Manager

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $46,400.00 - $70,100.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

performance bonuses

Job Description

Catalina Hotel Miami Beach is a vibrant and upscale hospitality establishment renowned for its unique blend of modern luxury and timeless charm. Situated in the heart of Miami Beach, this hotel offers guests an exceptional experience with stylish accommodations, exquisite dining options, and an inviting atmosphere that reflects the vibrancy of its locale. The hotel prides itself on delivering outstanding service and maintaining high operational standards across all departments, ensuring that every guest enjoys a memorable stay. Catalina Hotel operates as a full-service hotel, catering to both leisure and business travelers, and it maintains a strong commitment to excellence, innovation,... Show More

Job Requirements

a minimum of 3 years of management experience in hospitality
bachelor degree in hospitality management preferred or equivalent relevant management experience
must be able to work independently and exercise good judgment to resolve issues
flexible schedule
able to work weekends and holidays
excellent communication skills, both written and oral

Job Qualifications

minimum 3 years of experience in hospitality or hotel management, with at least 2 years in a leadership or general manager role
proven track record of managing operations across multiple departments, including housekeeping, front office, and maintenance
strong background in asset management and facility upkeep
experience managing budgets, payroll, and expense controls
ability to interpret and act on guest feedback and reviews to drive service excellence
excellent interpersonal and communication skills with the ability to foster a positive team culture
demonstrated ability to lead, coach, and motivate staff at all levels
proficient with hotel management software and reporting tools
strong problem solving and conflict resolution skills
bachelor's degree in hospitality management, business administration, or related field preferred
familiarity with florida labor laws and workplace compliance preferred

Job Duties

ensure the rooms division operation runs efficiently and effectively in compliance with the hotel's operation standards
ensure the external contract companies providing valet, transportation, operations run efficiently and effectively in compliance with the hotel's operating standards
set measurable departmental objectives
establish and maintain departmental policies and procedures
establish and strengthen teamwork within and between departments
measure performance of department managers through timely completion of performance reviews
ensure departmental training is carried out according to hotel requirements and support off the job training
ensure communication between departments is effective
ensure all standards are achieved to provide the expected level of service to guests
assist in the process of continuously improving service levels within all operating departments
work with division heads and human resources to identify service breakdowns and offer solutions to reduce and eliminate deficiencies
perform other duties as assigned by manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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