You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee wellness initiatives
Job Description
Holiday Inn Hotels is a globally recognized hospitality brand renowned for delivering exceptional service and comfort to travelers worldwide. With a rich history spanning decades, Holiday Inn Hotels has established itself as a trusted name in the hotel industry, known for its commitment to guest satisfaction and quality accommodations. As part of the InterContinental Hotels Group (IHG), Holiday Inn offers a wide range of services including comfortable lodging, fine dining, event hosting, and leisure activities tailored to meet the needs of business and leisure travelers alike. The brand prides itself on blending modern amenities with warm hospitality and a welcoming... Show More
Job Requirements
- bachelor’s degree in hospitality management, business administration, or related field preferred
- minimum of 5 years experience in hotel management or supervisory role
- strong leadership skills with the ability to motivate and guide staff
- excellent communication and problem-solving skills
- proven track record in managing budgets and financial planning
- ability to work flexible hours including weekends and holidays
- proficiency in hotel management software and MS Office
- knowledge of industry trends and competitive landscape
- commitment to maintaining high standards of guest service and safety
Job Qualifications
- experience in hotel management or related hospitality field
- strong leadership and interpersonal skills
- excellent communication and organizational abilities
- proficiency in budgeting and financial management
- proven ability to develop and implement operational strategies
- customer service orientation
- ability to analyze guest feedback and improve service delivery
- knowledge of safety and security regulations
- familiarity with vendor and supplier relationship management
- ability to foster teamwork and a positive work environment
Job Duties
- Oversee and manage all aspects of the hotel’s daily operations including front desk, housekeeping, food and beverage, and maintenance departments
- ensure that all hotel operations are carried out efficiently and effectively to maintain high standards of service and guest satisfaction
- develop and implement strategies to improve the overall guest experience and drive revenue growth
- train, supervise, and motivate staff to provide exceptional customer service and meet performance goals
- monitor and analyze guest feedback and reviews and take necessary actions to address any issues or concerns
- maintain a safe and secure environment for guests and employees by enforcing all hotel policies and procedures
- collaborate with other departments to ensure seamless coordination and communication throughout the hotel
- manage and maintain the hotel’s budget, including forecasting and implementing cost-saving measures
- conduct regular inspections of the hotel’s facilities to ensure they meet cleanliness, safety, and quality standards
- develop and maintain relationships with vendors, suppliers, and other business partners to ensure the hotel’s needs are met
- stay updated on industry trends and competitors’ activities to make strategic decisions and keep the hotel competitive
- handle guest inquiries, requests, and complaints in a professional and timely manner, resolving any issues to ensure guest satisfaction
- serve as a role model for employees, promoting a positive and collaborative work culture
- keep accurate records and reports of hotel performance, financials, and other important data
- participate in the hiring process and provide ongoing training and development opportunities for hotel staff
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: