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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,700.00 - $69,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and continues to grow rapidly. It encompasses a diverse portfolio of over 1000 owned, managed, and franchised properties across eight countries, combining full-service and focused hotels in major cities. Sonesta is known for delivering personalized hospitality experiences driven by genuine human connection, bringing quality and value to every guest stay. The company prides itself on a culture of passionate service, loyalty with purpose, and memorable experiences that genuinely engage its guests. Sonesta is a hospitality leader committed to excellence in both service and operational performance, supporting a... Show More
Job Requirements
- Bachelor's degree in hotel administration, business administration, or related field preferred
- Strong background in high-volume, multi-outlet food and beverage management required
- Extensive experience in full-service or luxury hotel operations
- Experience managing residential components or commercial tenants highly preferred
- Advanced understanding of profit and loss statements with emphasis on food and beverage margins and commercial lease revenue
- Professional verbal and written communication skills in English
- Proficiency in Microsoft Office and Opera
- Experience with Point of Sale and inventory management systems
- Proven leadership skills with ability to motivate large, diverse teams
- Ability to work flexible hours including nights, weekends, and holidays required
Job Qualifications
- Strong background in high-volume, multi-outlet food and beverage management
- Extensive experience in full-service or luxury hotel operations
- Experience managing residential components or commercial tenants preferred
- Bachelor’s degree in Hotel Administration, Business Administration, or related field preferred
- Advanced understanding of profit and loss statements specifically related to food and beverage margins and commercial lease revenue
- Professional verbal and written communication skills, fluent in English
- Proficiency in Microsoft Office and Opera
- Experience with modern Point of Sale and inventory management systems
- Proven leadership abilities with experience motivating diverse teams and developing future leaders
- Ability to work flexible hours including late nights, weekends, and holidays
Job Duties
- Provide visionary leadership for the food and beverage division including two full-service restaurants, In-Room Dining, and the Pool deck
- Oversee the Private Residences department and serve as the primary liaison for commercial leasing tenants ensuring lease agreements and service standards are met
- Deliver on the promise of Sonesta Service and instill a passion for Sonesta G.U.E.S.T. standards across all departments particularly within food and beverage teams
- Monitor and manage the hotel budget focusing on food and beverage cost of goods sold, labor engineering, and revenue generation
- Conduct regular inspections of dining outlets, residential common areas, and commercial spaces to ensure compliance with health, safety, and regulatory requirements
- Collaborate with Director of Rooms and Director of Engineering for coordinated service delivery
- Manage brand positioning through marketing programs, guest recognition, and creating daily guest surprises within dining and residential areas
- Lead recruitment, onboarding, and performance management in partnership with human resources fostering a culture of professional growth and accountability
- Ensure full compliance with federal, state, and local laws focusing on health department standards and responsible alcohol service
- Act as General Manager in their absence and perform additional duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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