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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,500.00 - $55,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Paid holidays
Job Description
Apache Casino Hotel is a distinguished hospitality establishment known for its commitment to delivering exceptional guest experiences and upholding the highest standards of service within the casino and hotel industry. Located in a vibrant environment, Apache Casino Hotel blends the excitement of gaming with comfort and luxury accommodations, making it a preferred destination for travelers and gaming enthusiasts alike. The hotel prides itself on its core values centered around passionate hospitality, professionalism, and positive leadership, which are integral to its mission. Employment at Apache Casino Hotel offers a unique opportunity to be part of a dedicated team that is focused... Show More
Job Requirements
- High school diploma or GED
- Seven years’ management experience in the hotel hospitality industry with supervisory responsibilities
- Ability to communicate effectively with guests, team members, and regulatory personnel
- Training to work with personal computers and various hospitality equipment
- Experience with point-of-sale and lodging management systems preferred
- Ability to interpret written and oral instructions accurately
- Ability to obtain and maintain a gaming license from the Fort Sill Apache Gaming Commission
- Must pass background check and drug-screening test
- Exemplary attendance record
Job Qualifications
- High school diploma or GED
- College degree or equivalent experience preferred
- Seven years’ management experience in the hotel hospitality industry including supervision of front desk and housekeeping team members
- Ability to communicate and work effectively with guests, team members, and regulatory agency personnel
- Knowledge of Microsoft Office programs, cleaning equipment, and sanitation systems
- Experience with point-of-sale systems, Lodging Management System, and Konami Gaming System preferred
- Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
- Ability to obtain and maintain a license from the Fort Sill Apache Gaming Commission
Job Duties
- Portray a positive attitude under all circumstances
- Understand and represent the core values of Apache Casino Hotel and live the mission of providing exceptional service
- Responsible for the successful operation of all front service operations including housekeeping, laundry, guest services, front desk, and reservations teams
- Lead by example with enthusiastic dedication, professionalism, and positive leadership
- Provide solutions to problems for guests, team members, and management
- Develop and ensure proper training of all hotel team members
- Interview and hire all hotel department team members
- Approve plans and schedules
- assign, direct and review team members' work
- prepare reports on activity, team members, occupancy, hours worked, facility usage, work performed, and departmental expenses
- Perform financial tasks such as cost estimating and managing budgets
- Ensure proper yielding processes to maximize occupancy and revenues
- Maintain all direct bill accounts and guest reports
- Maintain all extranet and travel site inventory, rates, and billing
- Adjust work priorities as necessary and perform other related duties as assigned
- Develop and mentor FSA Tribal Members within the department
- Exemplary attendance is required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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