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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and is rapidly expanding its presence across the hospitality industry. Known for its unique blend of full-service and focused hotels in major cities, Sonesta manages a diverse portfolio that includes owned, managed, and franchised properties. With over 1000 properties spread across eight countries, Sonesta places a strong emphasis on delivering exceptional hospitality experiences that connect deeply with guests. The company is recognized for its commitment to quality, value, and service driven by a passionate team who prioritizes loyalty and meaningful engagement with every guest. This dedication to... Show More
Job Requirements
- Bachelor’s degree in hotel administration, business administration, or related field preferred
- Extensive experience in full-service or luxury hotel operations
- Strong background in high-volume, multi-outlet food and beverage management
- Advanced understanding of profit and loss statements particularly regarding food and beverage margins and commercial lease revenue
- Professional verbal and written communication skills in English
- Proficiency in Microsoft Office, Opera, and modern point of sale and inventory management systems
- Proven leadership skills with ability to motivate large diverse teams
- Flexibility to work late nights, weekends, and holidays as required
Job Qualifications
- Strong background in high-volume, multi-outlet food and beverage management
- Extensive experience in full-service or luxury hotel operations
- Bachelor’s degree in Hotel Administration, Business Administration, or related field preferred
- Advanced understanding of profit and loss statements especially related to food and beverage margins and commercial lease revenue
- Professional verbal and written communication skills with fluency in English
- Proficiency in Microsoft Office, Opera, and point of sale and inventory management systems
- Proven ability to motivate and develop diverse teams
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Provide visionary leadership for the food and beverage division including two full-service restaurants, in-room dining, and pool deck service
- Oversee the Private Residences department and manage commercial leasing tenant relationships
- Deliver on the promise of Sonesta service by instilling guest service standards across all departments
- Monitor and manage the hotel budget with emphasis on food and beverage COGS, labor engineering, and revenue generation
- Conduct regular quality assurance inspections of dining outlets, residential common areas, and commercial spaces
- Collaborate with Directors of Rooms and Engineering to ensure coordination between front-of-house and back-of-house operations
- Lead recruiting, onboarding, and performance management efforts in partnership with human resources
- Ensure compliance with all federal, state, and local laws including health regulations and responsible alcohol service
- Act as General Manager in their absence and perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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