Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,200.00 - $68,300.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Mentorship programs
Career development opportunities
Job Description
Omni Atlanta Hotel at Centennial Park is a luxurious four-diamond hotel located in the vibrant heart of downtown Atlanta, within the bustling Centennial Park District. This elegant hotel offers guests breathtaking views of the downtown skyline and the picturesque Centennial Olympic Park. Known for its upscale amenities and superior service, the Omni Atlanta Hotel features 1,067 beautifully appointed rooms and five distinguished food and beverage outlets. With 120,000 square feet of versatile meeting space, the hotel is ideally positioned to host large conventions, events, and gatherings. Conveniently connected to Philips Arena and the Georgia World Congress Center, and the closest... Show More
Job Requirements
- Minimum of five years progressive senior leadership experience with two years in an executive committee position
- Experience across all hotel operations including rooms and food & beverage, preferably in an upscale setting
- College degree highly preferred but not mandatory
- Strong management and mentoring skills
- Competence in budgeting and forecasting
- Ability to build and maintain external relationships
- Proficiency in MS Office, Opera PMS, Delphi, and Oracle
- Expert knowledge of forecasting, scheduling, payroll management, associate relations, budgeting, inventory, and cost control
- Proven leadership capabilities
- Prioritization and organizational skills
- Ability to work under pressure and make clear decisions
- Excellent customer service and communication skills
- Flexibility to work nights, weekends and holidays
Job Qualifications
- Minimum five years of progressive senior leadership experience, with at least two years in an executive committee position
- Experience in all areas of hotel operations including rooms and food & beverage, preferably in an upscale hotel
- College degree highly preferred but not required
- Exceptional management skills with proven track record in mentoring and leading successful teams
- Ability to budget and forecast productivities and direct expenses
- Ability to establish and maintain relationships with vendors, community and organizations
- Excellent technical skills including MS Office, Opera PMS, Delphi, and Oracle
- Mastery of forecasting, scheduling, payroll, associate relations, service recovery, budgeting, inventory management, cost control, and daily operational analysis
- Proven leadership skills with ability to delegate, train, develop and motivate staff
- Ability to set priorities for rooms and F&B leadership teams and provide performance feedback
- Ability to prioritize, organize and follow up on all assigned tasks including guest requests
- Ability to work under pressure, think quickly and make concise decisions
- Highly developed customer service skills with friendly, approachable demeanor and strong problem-solving abilities
- Excellent verbal and written communication skills in English
- Ability to work flexible schedules including nights, weekends and holidays
Job Duties
- Works closely with executive committee members to ensure all financial, service standards and employee relation goals are met
- Participates in hiring, training, scheduling, reviewing and disciplining all staff with support of operations management team
- Coordinates, supervises and directs all aspects of operation with support of department heads and assistant managers
- Ensures that guest service standards are met and developed to maintain excellent service levels
- Directs property operation in General Manager's absence
- Maintains close communication with General Manager and other department/division heads
- Recommends programs for motivation and development of staff
- Assists in developing annual budget and action plans, including annual objectives
- Reviews daily operating results and weekly forecasting and scheduling, taking corrective action if necessary
- Conducts daily review of hotel operations with department heads
- Attends operational meetings, rooms and F&B departmental meetings, and associate events
- Reviews annual objectives prepared by department heads and monitors progress
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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