This job is no longer active
Browse Similar Jobs
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $65,300.00
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Prescription Discounts
Vision Insurance
Dental Insurance
401k retirement program
Life insurance
voluntary short and long term disability programs
Cell Phone Allowance
Job Description
The Courtyard Bethlehem is a distinguished hotel dedicated to providing exceptional hospitality and customer service. Renowned for its commitment to quality and integrity, the establishment thrives on fostering a welcoming environment for both guests and associates. As part of a respected hospitality brand, the Courtyard Bethlehem embodies values such as community engagement, profitability, and creating a fun and enriching workplace culture. The hotel actively seeks individuals passionate about hospitality who desire to grow within an organization that prioritizes an Associate First policy. It offers a collaborative atmosphere where employees feel valued, supported, and motivated to excel.
The role of ... Show More
The role of ... Show More
Job Requirements
- Bachelor’s degree or high school diploma with relevant experience
- at least one year of assistant general manager experience or three years of related experience
- front office management experience in relevant hotel segments
- computer skills including email communication and spreadsheet use
- experience with hotel information systems
- excellent interpersonal and leadership skills
- ability to maintain compliance with regulatory standards
Job Qualifications
- Bachelor’s degree plus one year of assistant general manager experience or high school diploma plus three years of related experience
- solid front office management experience in full service, select service, or extended stay properties
- computer proficiency including email and spreadsheet management
- experience with hotel information systems
- ability to interact effectively with General Manager, key leaders, corporate staff, and ownership
- strategic planning skills combined with hands-on execution
- leadership and team development abilities
- market growth and prospecting skills
Job Duties
- Familiarize with all HR processes and lead new hire onboarding
- lead and facilitate brand and management company training to ensure compliance with OSHA and other safety programs
- support General Manager in maintaining and ensuring hotel meets brand standards
- execute accounts receivable and payable duties
- oversee hotel property departments operations
- ensure safe working environment compliance
- cover front desk shifts as needed
- maintain accurate inventory and supply quotas
- assist and approve department scheduling
- coach and counsel team supervisors and managers
- motivate staff to resolve guest issues
- focus on guest satisfaction improvements
- provide excellent customer service
- ensure thorough and timely training and onboarding
- assist in proactive hiring and staffing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: