Rising Star Casino Resort logo

Hotel Manager

Job Overview

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Compensation

Type:
Salary
Rate:
Range $44,200.00 - $66,800.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee wellness programs
Professional development opportunities
Employee Discounts

Job Description

Our client is a renowned hotel and hospitality company, widely recognized for delivering exceptional guest experiences and outstanding service quality. As a prominent establishment in the hospitality industry, the company is committed to fostering a welcoming and safe environment for guests and employees alike. With a strong focus on operational excellence and customer satisfaction, this company emphasizes teamwork, continuous improvement, and adherence to regulatory standards. Located in a prime location, it attracts a diverse clientele, ranging from business travelers to leisure tourists, ensuring varied and dynamic day-to-day operations. The company prides itself on its culture guided by the principles of... Show More

Job Requirements

  • Bachelor’s degree in hospitality management, business administration or related field preferred
  • Minimum of 3-5 years experience in hotel operations or management
  • Strong organizational and multitasking skills
  • Ability to work under pressure and resolve conflicts
  • Proficient in Microsoft Office and hotel management software
  • Excellent problem-solving skills
  • Ability to train and mentor employees
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Proven experience in hotel management or a related hospitality role
  • Strong leadership and personnel management skills
  • Solid understanding of budgeting and cost control
  • Excellent communication and interpersonal abilities
  • Knowledge of OSHA and safety compliance standards
  • Ability to handle guest relations effectively and professionally
  • Competence in managing vendor contracts and services
  • Experience in developing and updating operating procedures
  • Familiarity with internal control and state regulation compliance, especially related to gaming activities

Job Duties

  • Manage day-to-day hotel and hotel related operations and personnel
  • Develop and maintain cost center budgets
  • control labor costs, allocate funds, and authorize expenditures
  • Maintain records of expenses, inventories and control of supplies
  • Address and resolve guest inquiries, comments, suggestions and concerns
  • Responsible for monitoring and ensuring employee productivity and performance
  • Responsible for employees being properly trained
  • Manage contracted services and vendors
  • Create and update Standard Operating Procedures
  • Maintain and enforce compliance of OSHA and company safety standards
  • Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition
  • Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware
  • Manage and supervise assigned hotel related operations and functions
  • Perform miscellaneous duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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