Job Overview
Compensation
Type:
Salary
Rate:
Range $44,200.00 - $66,800.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Our client is a well-established hospitality company operating a full-service hotel known for its dedication to exceptional guest experiences and operational excellence. Renowned for providing a welcoming and comfortable environment, our client emphasizes a culture built on Satisfaction, Togetherness, Appreciation, and Recognition (S.T.A.R). The hotel caters to diverse clientele including business travelers, vacationers, and event attendees, maintaining its reputation as a preferred destination in its location. With a strong commitment to safety, compliance, and innovation, the company fosters a work environment that supports professional growth and a team-oriented approach to managing guest services and hotel operations.
The role of Hot... Show More
The role of Hot... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in hotel operations or related field
- Proven track record of managing teams and hotel operations
- Ability to work flexible hours including weekends and holidays
- Effective problem-solving and decision-making skills
- Strong customer service orientation
- Ability to handle stressful situations calmly and professionally
- Basic computer skills including MS Office
- Compliance with company self-reporting policies and gaming regulations
Job Qualifications
- Bachelor's degree in hospitality management, business administration or related field preferred
- Previous experience in hotel management or operations role
- Strong leadership and organizational skills
- Excellent communication and interpersonal abilities
- Proficiency in budgeting and financial management
- Knowledge of OSHA and safety regulations
- Ability to train and develop staff
- Experience managing vendors and contracts
- Familiarity with gaming regulations and internal control policies is a plus
- Strong problem-solving skills and attention to detail
Job Duties
- Manage day-to-day hotel and hotel related operations and personnel
- Develop and maintain cost center budgets
- control labor costs, allocate funds, and authorize expenditures
- Maintain records of expenses, inventories and control of supplies
- Address and resolve guest inquiries, comments, suggestions and concerns
- Responsible for monitoring and ensuring employee productivity and performance
- Responsible for employees being properly trained
- Manage contracted services and vendors
- Create and update standard operating procedures
- Maintain and enforce compliance of OSHA and company safety standards
- Provide service to internal and external customers which reflects the company culture of satisfaction, togetherness, appreciation and recognition
- Responsible for immediately informing on-site IGC agent on duty, security and supervisor on duty of any internal control or state regulation violations related to gaming activity of which you commit, witness or become aware
- Manage and supervise assigned hotel related operations and functions
- Perform miscellaneous duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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