Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $140,000.00 - $175,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
performance bonuses
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across diverse locations from the islands of Hawaii to the tip of Florida. As a recognized leader in the hospitality industry, Springboard Hospitality manages an award-winning portfolio that emphasizes culture, innovation, and a commitment to both guests and team members. The company prides itself on a diverse mix of employees including independent innovators, savvy storytellers, adventure seekers, tech entrepreneurs, free thinkers, and community leaders. Together they work to create memorable experiences for travelers, foster authentic human connections, and drive revenue growth... Show More
Job Requirements
- College degree or equivalent education
- minimum of three years hotel management experience
- strong leadership and communication skills
- ability to multi-task in a fast-paced environment
- service-oriented with customer service focus
- proficiency in Microsoft Office and hotel software
- ability to analyze basic financial information and control budgets
- knowledge of safety and security procedures
- ability to type 45 words per minute
- ability to work under minimal supervision
- must be energetic and outgoing
- excellent interpersonal and organizational skills
- attention to detail and accuracy
- ability to coach and develop others
- open to travel if required
Job Qualifications
- Minimum of three-year experience as hotel manager or director of rooms
- experience managing all areas of hotel operations including sales, marketing, human resources, finance, and rooms division
- college degree or equivalent education in hotel business or related field
- advanced knowledge of computer software including Microsoft Office and web analytics tools preferred
- strong interpersonal and communication skills
- proven leadership and team development abilities
- ability to manage budgets and understand financial reports
- knowledge of property safety and security procedures
- service-oriented with excellent customer service and sales skills
- ability to communicate effectively in English both written and spoken
- proficiency with hotel management systems such as Opera preferred
Job Duties
- Oversee hotel operations ensuring delivery of guest satisfaction and service quality
- collaborate with revenue, marketing, sales, finance, and human resources teams to meet business objectives
- manage budgeting, forecasting, and cost control to achieve financial performance goals
- maintain asset value through maintenance, security, and housekeeping programs
- lead and motivate cross-departmental teams including housekeeping, engineering, sales, front office, and reservations
- ensure compliance with safety, sanitation, and emergency procedures
- develop and implement action plans to maximize occupancy and average rate
- foster a positive work environment and ensure compliance with employment laws
- interact with guests to gather feedback and enhance service levels
- build relationships with local community and promote property image
- analyze market trends and competition to inform business strategies
- supervise credit policies and manage accounts receivable
- deliver coaching and development to leadership and team members
- promote culture of innovation, excellence, and open communication
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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