Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,900.00 - $67,800.00
Work Schedule
Flexible
Benefits
Medical
Dental
basic life insurance
Vision
short-term disability
401(k) retirement plan
Free on-site parking
One free meal per shift
Paid Time Off
Job Description
Ellis Island Hotel is a distinguished hospitality establishment located in the vibrant city of Las Vegas, NV, renowned for its commitment to personalized, warm, and consistently exceptional customer service. As a well-established hotel, Ellis Island blends a family-centered approach with professional hospitality management to provide guests with a welcoming and comfortable experience. The hotel prides itself on delivering quality services combined with tremendous value, ensuring guests receive top-notch accommodations and amenities for great prices. Its philosophy encourages growth, both for the company and its employees, fostering personal development and a passion-driven workplace. The hotel's culture is deeply rooted in its... Show More
Job Requirements
- Must be 21 years of age or older
- college degree and/or some college coursework in hospitality management, business administration, or equivalent work experience
- at least 3 years of experience in hotel operations or similar hospitality roles
- at least 2 years of supervisory experience in hotel management or a related leadership position
- proven experience with revenue management practices, rate strategy, and performance reporting
- strong financial acumen, including experience in budgeting, forecasting, and cost management
- strong operational knowledge with the ability to lead multiple departments efficiently
- proficiency in hotel property management systems and experience with guest stay application preferred
- strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
- excellent leadership, communication, and problem-solving skills
- ability to thrive in a fast-paced environment while maintaining attention to detail
- flexibility to work evenings, weekends, and holidays as required
- must possess and/or be able to obtain and maintain a valid Nevada Gaming Registration Card
- ability to submit to and pass a background check and drug test
- ability to stand, walk, and move throughout the property for extended periods
- capable of bending, lifting, and performing physical duties as required
- proficient in computer and office equipment use
- ability to lift or move up to 20 pounds
Job Qualifications
- Be 21 years of age or older
- college degree and/or some college coursework in Hospitality Management, Business Administration, or equivalent work experience
- at least 3 years of experience in hotel operations or similar hospitality roles
- at least 2 years of supervisory experience in hotel management or a related leadership position
- proven experience with revenue management practices, rate strategy, and performance reporting
- strong financial acumen, including experience in budgeting, forecasting, and cost management
- strong operational knowledge with the ability to lead multiple departments efficiently
- proficiency in hotel property management systems and experience with guest stay applications preferred
- strong proficiency in Microsoft Office Suite including Excel, Word, Outlook
- excellent leadership, communication, and problem-solving skills
- ability to thrive in a fast-paced environment while maintaining attention to detail
- flexibility to work evenings, weekends, and holidays as required
- ability to obtain and maintain a valid Nevada Gaming Registration Card
- ability to submit to and pass a background check and drug test
Job Duties
- Oversee all aspects of daily hotel operations to ensure efficient, high-quality service across all departments
- Provide hands-on leadership to department teams, fostering collaboration, accountability, and operational excellence
- Partner with the Director of Hotel Operations to execute and monitor hotel-wide strategies, operating procedures, and performance initiatives
- Serve as a visible and engaged leader throughout the property, addressing guest needs promptly and maintaining a strong service presence
- Support hiring, scheduling, training, and performance management to build a motivated and skilled team
- Maintain high standards of cleanliness, maintenance, and safety across all guest areas and back-of-house operations
- Ensure compliance with all health, safety, and labor regulations as well as company policies and procedures
- Actively monitor hotel occupancy, ADR, and RevPAR performance
- identify opportunities to maximize revenue and profitability
- Conduct daily and weekly revenue analysis to identify trends, adjust pricing strategies, and optimize inventory utilization
- Collaborate with the Director of Hotel Operations and front office teams to develop and execute rate and yield management strategies
- Support the creation and management of budgets, forecasts, and expense controls to achieve financial goals
- Oversee daily audit processes, ensuring accurate reporting of revenues and financial transactions
- Partner with sales and marketing teams to promote packages, special offers, and local partnerships that drive occupancy and revenue
- Serve as the primary point of contact for guest relations, ensuring any concerns are addressed quickly and effectively
- Analyze guest feedback to identify service gaps and implement continuous improvement initiatives
- Promote a guest-first culture that aligns with Ellis Islands reputation for warm hospitality and personalized service
- Support the implementation of best practices in emergency preparedness, sanitation, and workplace safety
- Ensure compliance with OSHA and other safety requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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