
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.25 - $27.00
Work Schedule
Day Shifts
Benefits
PTO
Hotel and restaurant discounts
Health Insurance
Vision Insurance
Dental Insurance
401(k)
Paid holidays
short-term disability
long-term disability
Referral bonuses
flexible spending accounts
Job Description
Archer Hotel Napa is a distinguished wine-country-chic boutique hotel located in the heart of downtown Napa. Featuring 183 luxurious guest rooms and balcony-clad suites, the hotel offers residents and guests an exceptional experience with a sprawling rooftop that includes the Sky & Vine Rooftop Bar, Whiskey Bar, Water Deck, Rooftop Spa, and Fitness Studio. The property also boasts the renowned first-floor Charlie Palmer Steak restaurant and an extensive 22,111 square feet of indoor and outdoor meeting and event space, making it a premier destination for both leisure and business travelers. Archer Hotel Napa prides itself on its AAA Four Diamond... Show More
Job Requirements
- High school diploma or equivalent
- Availability for day and evening shifts
- Ability to perform physical tasks including lifting up to 60 pounds, standing for long periods, reaching overhead, kneeling and stooping
- Basic knowledge of maintenance and repair
- Good communication skills
- Ability to respond promptly to guest needs
- Willingness to follow company safety and security policies
- Ability to work collaboratively in a team environment
- Commitment to representing the hotel with professionalism and integrity
Job Qualifications
- High school diploma or equivalent
- Proven ability to perform basic maintenance tasks including plumbing, electrical and carpentry
- Experience in hospitality or service industry is a plus
- Strong communication skills
- Ability to follow directions and work independently or as part of a team
- Knowledge of safety and security protocols
- Physical ability to lift up to 60 pounds and stand or move for extended periods
- Customer service oriented
Job Duties
- Perform basic repair and maintenance of facilities, guest rooms and public spaces
- Maintain building by performing basic repairs, carpentry, shoveling, clean-up work, snow and ice removal, plumbing, electrical, painting and any other related maintenance activities as needed
- Inspect and maintain machinery and equipment for conformance with operations and safety standards
- Maintain cleanliness and organization of work and storage areas
- Ensure security of any assigned keys
- Assist with Lost Prevention as needed to ensure the safety and security of guests and associates
- Assist with preventive maintenance and complete work orders in a timely manner
- Respond in a courteous manner to all guest questions, complaints and/ or requests to ensure outstanding guest satisfaction
- Assist in checking and making routine repairs and assist on major repairs on all hotel equipment
- Service the hotel's pool, including adjusting chemicals and cleaning filters
- complete maintenance requests forms and record logs
- Maintain the building's exterior and curb appeal
- Assist with setting up, tearing down and cleaning up banquet and meeting rooms as assigned
- Respond to all emergency situations and notify the appropriate authorities and managers
- Be able to use two-way radios, telephones, general office equipment and various types of maintenance equipment
- Follow all company and safety and security policies and procedures to ensure a safe and hazard-free work environment
- Ensure the security of inventory, such as tools, supplies, equipment, furniture and televisions
- Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift
- Make regular rounds of the building to ensure proper operation of equipment, while also looking for any safety and security items and report them immediately
- Understand and practice all tasks and procedures in accordance with OSHA and company standards
- Assist in any other task or duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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