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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.15
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Training and Development
Employee Discounts
Job Description
Angel of the Winds Casino Resort is a premier hospitality and entertainment destination known as the World's Friendliest Casino Resort. Located in the heart of the Pacific Northwest, the resort offers a unique blend of gaming excitement, upscale dining, and comfortable accommodations to its guests. Angel of the Winds is committed to providing exceptional guest service, fostering a welcoming environment, and maintaining high standards through its core values of being welcoming, engaged, accountable, focused on customer experience, and promoting teamwork. The resort emphasizes professionalism and courtesy in all interactions with guests and team members alike, making it a top choice... Show More
Job Requirements
- Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency and Washington State
- Ability to lift 25-30 lbs and occasionally 50 lbs with assistance
- Must be able to stand, carry and walk for majority of the day
- Ability to crouch, bend and perform some repetitive movement using arms, wrists and hands
- Willingness to work nights, weekends and holidays
- High school diploma or equivalent
Job Qualifications
- Exceptional guest service skills required
- One to three months experience in the hospitality/cleaning field preferred
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard laundry equipment
- Ability to communicate clearly and effectively with customers, co-workers, and managers
- Excellent customer service skills
Job Duties
- Sorts, pre-treats, washes, dries, presses, folds, and delivers hotel linens
- Responds to requests from guests and hotel staff in a friendly, courteous and efficient manner
- Ensures washers and dryers operate properly and informs management or maintenance of any malfunctions or problems
- Keeps laundry area clean and maintains linen cart and supplies in a neat and organized manner
- Labels and submits all lost and found items to the housekeeping supervisor immediately
- Attends all mandatory department, casino and/or training meetings
- Follows all department and casino policies, procedures, and regulations as required
- Ensures compliance with Tribal, State, Federal, and NIGC regulations
- Ensures control/protection of company assets as applicable
- Respects guest privacy and maintains confidentiality
- Works nights, weekends and holidays as required
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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