Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
The Hilton Garden Inn Raleigh-Durham/RTP is a well-established hotel located in the vibrant Research Triangle Park area, known for its convenient location and commitment to providing exceptional hospitality services. As part of the Hilton Worldwide portfolio, the Hilton Garden Inn brand is recognized globally for offering comfortable accommodations, excellent guest service, and quality amenities. This hotel caters to business travelers, tourists, and families seeking a welcoming and clean environment during their stay. The establishment maintains high standards in cleanliness, safety, and guest satisfaction, aligning with the values and expectations of Hilton’s broad customer base.
The Hilton Garden Inn Raleigh-Durham/RTP... Show More
The Hilton Garden Inn Raleigh-Durham/RTP... Show More
Job Requirements
- Ability to lift, push, pull and carry a minimum weight of approximately 50 lbs
- Ability to stand for long periods of time, kneel, bend and crawl, squat and crouch
- Tolerate exposure to dust and cleaning chemicals
- Full availability for weekday and weekend shifts as required
- High school diploma or equivalent preferred
- Able to follow instructions and work under supervision
- Reliable and punctual work habits
Job Qualifications
- Prior housekeeping experience or other relevant environmental services experience
- Must be available to work any hours/days of the week necessary to meet business requirements
- Excellent customer service and verbal communication skills
- Maintain a professional business appearance, attitude, and performance
- Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals
Job Duties
- Cleans hotel according to standards and within required timeframes to include but not limited to dusting furniture, sweeping, washing walls, scrubbing floor, washing windows, doors panels and sills
- emptying trash
- vacuuming carpets, upholstered furniture, and draperies
- cleaning bathroom
- Maintains guest hallways, ensuring they are neat, clean and free of linen and trash
- Completes work projects as assigned by supervisor and management
- Cleans and polishes floors, windows, mirrors, vending machines, and ice machines
- Vacuums, shampoos, and removes soiled spots from carpets as required
- Removes all litter from public spaces
- Transports trash and waste to disposal areas
- Supports housekeepers by assisting with room servicing, including but not limited to, stripping beds, removing trash, bagging linen and transporting to laundry
- Aids guests by delivering requested service items and amenities to guestrooms
- Uses housekeeping chemicals as necessary to clean assigned areas to standard
- Prevents any damage to hotel property by exercising proper caution with chemicals and equipment
- Ensures proper maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
- Actively engages guests, identifies their needs and meets these needs aiming to exceed expectations at every opportunity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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