Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Career advancement opportunities
Comprehensive health benefits
Paid Time Off
inclusive work environment
Job Description
RAM Hotels is a dynamic and thriving hotel management company headquartered in Columbus, Georgia. Known for its innovative approach and steadfast dedication, RAM Hotels has firmly established itself as a leader in the hospitality industry in corporate America. The company manages several well-known midscale hotel brands across key markets in Alabama and Georgia. RAM Hotels is committed to meeting and exceeding guest expectations while continuously evolving the perception of the hospitality industry. Joining RAM Hotels means becoming part of a family-oriented environment where career advancement and personal growth are supported and encouraged. The company is dedicated to fostering an excellent... Show More
Job Requirements
- High-school graduate or equivalent
- minimum six months work-related experience, hospitality or janitorial experience preferred
- previous experience in hospitality industry preferred
- previous experience as housekeeper or janitorial services preferred
- ability to follow directions and work in fast-paced environment
- additional training as required
- flexible to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 40 lbs
- adherence to grooming and appearance standards
- must be dependable
Job Qualifications
- High-school graduate or equivalent
- minimum six months work-related experience preferred
- excellent customer service skills
- ability to follow directions
- good written and oral communication skills
- ability to listen attentively
- ability to express compassion while remaining composed
- ability to remain calm and focused under pressure
- promote positive property representation
- embrace and respect diversity and multicultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions about their visit
- respond promptly to guest inquiries
- be familiar with property location, amenities, and local attractions
- resolve guests complaints to ensure satisfaction
- complete all required brand specific training and health and safety training
- clean common areas per hotel standards including glass doors, floors, shelves, tables, dishes, walls, elevators, pool areas, fitness center, and break rooms
- manage lost and found policy by submitting items to management promptly
- perform other tasks as necessary to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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