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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $20.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Daily Pay
flexible schedule
Paid training
Employee Discounts
Health Insurance
Paid Time Off
Career development opportunities
Job Description
The Courtyard & Residence Inn by Marriott, located in the Brier Creek/RDU area of Raleigh, is a distinguished hospitality establishment renowned for its commitment to exceptional guest service and adherence to the high standards set by the Marriott brand. These hotels cater to both business and leisure travelers, offering a blend of comfort, convenience, and modern amenities. The Courtyard and Residence Inn hotels are part of Marriott International, a globally recognized leader in the hospitality industry known for its robust reputation, worldwide presence, and dedication to employee development and guest satisfaction. Both properties emphasize maintaining a clean, welcoming environment that... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years experience in housekeeping or related field
- Knowledge of cleaning chemicals and supplies
- Strong communication and interpersonal skills
- Ability to lift and carry up to 20 lbs
- Capability to stand for long periods, kneel, bend, crawl, squat, and crouch
- Flexibility to work assigned shifts including weekends and holidays
- Previous supervisory experience preferred
- Ability to work in fast-paced environment
- Commitment to safety and cleanliness standards
Job Qualifications
- 1-3 years experience in housekeeping, preferably in a hotel environment
- Advanced knowledge of cleaning chemicals and housekeeping best practices
- Excellent attention to detail with high levels of successful communication
- Ability to work at a fast pace and under pressure
- Ability to motivate co-workers effectively
- Ability to manage multiple tasks and think outside the box
- Must be flexible hours/days including weekends and holidays
- Previous supervisory experience preferred
- Bilingual English/ Spanish a plus
Job Duties
- Meets and exceeds customer and team member expectations by providing outstanding service and teamwork
- Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicates in a professional manner with customers, co-workers, and managers
- Demonstrates teamwork by cooperating and assisting co-workers as needed
- Ensure the standards of cleanliness, hygiene and tidiness are maintained throughout the hotel and to manage the housekeeping department (room attendants, housemen, laundry, and lobby) efficiently to maintain standards and control cost
- Ensures standards of cleanliness, hygiene and tidiness in all guest rooms, corridors, and storage closets
- Supervises, inspects, coaches, and works with housekeeping staff on the daily cleaning of assigned rooms, corridors, storage areas, and public areas to the highest standards
- Ensures the upkeep of vacant rooms
- Ensures that all room attendants’ carts and stock rooms are kept orderly
- Conducts monthly inventory on supplies
- Ensures guests property left behind is logged and stored in a secure location daily
- Takes action on any maintenance issues in guest rooms to ensure hotels established quality standards and ensure guest satisfaction
- Monitors working conditions, reports to management any observed or known safety hazards, conditions or unsafe practice and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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