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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $47,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Daily Pay
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
SpringHill Suites by Marriott, located in the vibrant Uptown area of Charlotte, is a modern and upscale hotel within the renowned Marriott International family. Known for its commitment to providing exceptional guest experiences, SpringHill Suites focuses on offering spacious suites and thoughtful amenities that cater both to business and leisure travelers. The hotel’s location in Uptown Charlotte makes it a central hub for visitors seeking proximity to the city's business district, cultural attractions, and entertainment venues. As a part of Marriott International, the SpringHill Suites maintains high standards of service, quality, and hospitality, ensuring a welcoming environment for every guest.Show More
Job Requirements
- High school diploma or equivalent
- Minimum three years of hotel housekeeping experience
- At least one year of housekeeping inspector, supervisor, or manager experience
- Ability to lift, push, pull, and carry approximately 20 lbs
- Ability to stand for long periods, kneel, bend, crawl, squat, and crouch
- Willingness to tolerate exposure to dust and cleaning chemicals
- Flexibility to work any hours/days as needed
- Fluency in English language
- Strong communication and leadership skills
Job Qualifications
- Minimum of three years of hotel housekeeping experience
- At least one year of housekeeping inspector, supervisor, or manager experience
- Ability to direct and motivate staff efficiently
- High school diploma or equivalent preferred
- Bilingual English/Spanish is a plus
- Capable of preparing work assignments and improving service
- Monitor appropriate use of equipment and materials
- Flexibility in work hours to accommodate scheduling changes
- Ability to adapt energy level for a fast-paced environment
- Strong interpersonal skills for interaction with associates and guests
- Detail oriented in supervising staff and inspections
Job Duties
- Provide a clean and well-maintained hotel by supervising laundry and housekeeping operations
- Utilize leadership skills and effective communication to maximize employee productivity and satisfaction
- Employ respectful discipline under General Manager's supervision
- Schedule employees based on forecasted occupancy and adjust as necessary
- Coordinate room availability with Guest Care Manager and General Manager
- Supervise daily activities of housekeeping staff
- Monitor customer comment cards and identify problem areas
- Conduct continual inspections to ensure overall hotel cleanliness
- Maintain safe working conditions and enforce safety rules
- Monitor department performance against budget and make recommendations
- Oversee inventory, purchasing, disbursement, and cost control for linens and supplies
- Schedule and supervise special cleaning programs
- Secure keys according to hotel policy
- Prepare reports for management decisions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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