
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedules
Job Description
Valley View Casino & Hotel is a premier entertainment and hospitality establishment located in San Diego, recognized as one of the region's Best Places To Work by the San Diego Business Journal. Owned and operated by the San Pasqual Band of Mission Indians, Valley View Casino & Hotel is deeply rooted in the Valley Center community, reflecting a proud heritage of enterprise and opportunity. The establishment functions as a casino and hotel that emphasizes delivering exceptional experiences to its guests while fostering a supportive, inclusive, and rewarding environment for its team members. This vibrant workplace combines the excitement of a... Show More
Job Requirements
- Must possess and demonstrate a positive attitude
- Must possess and demonstrate a willingness to learn and have the ability to follow instructions and direction
- Ability to work within a team-centered work environment
- Knowledge of cleaning equipment, supplies, and chemicals
- Must be able to communicate effectively in English in both written and oral forms
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency
- Must successfully pass a drug screening test
- Must be able to successfully pass applicable auditions or skill testing
Job Qualifications
- Must possess and demonstrate a positive attitude
- Must possess and demonstrate a willingness to learn and have the ability to follow instructions and direction
- Ability to work within a team-centered work environment
- Knowledge of cleaning equipment, supplies, and chemicals
- Effective communication skills in English, both written and oral
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency
- Must successfully pass a drug screening test
- Must be able to successfully pass applicable auditions or skill testing
- High school diploma or GED equivalent preferred
- Previous experience working in a hotel environment preferred
Job Duties
- Support and uphold the Valley View Casino's Standards of Excellence as outlined in the Team Member Guide to Success
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction
- Greet guests in a courteous and caring manner using personalized service
- Clean guest rooms including making beds, vacuuming, emptying trash, and cleaning and dusting all surfaces including furniture, picture frames, mirrors, windows, baseboards, carpet edges, inside and outside door panels, door ledges and thresholds
- Clean under bed skirts, desk, tables, and behind night stands
- Replenish all guest amenities and information folders as needed
- Check and report all missing items such as clocks, ice buckets, hair dryers, and hangers
- Clean bathrooms by scrubbing bathtubs, shower walls and doors, toilets, basins, and tile floors
- Replenish all amenities such as soaps and tissues
- Place clean bathmats on tubs and/or shower doors
- Place clean towels on towel racks
- Report unusual room conditions or rooms in need of repair to the Hotel Manager
- Ensure the cleanliness and maintenance of the Guest Room Attendant cart
- Maintain knowledge of proper chemical usage and handling of bio-hazardous material
- Maintain confidentiality of guest information and hotel data
- Perform other duties as assigned by management
- Conduct all responsibilities in a professional and ethical manner
- Maintain a consistent, regular attendance record
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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