Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
Sycuan is a respected and thriving community operated by the Sycuan Band of the Kumeyaay Nation, located in the San Diego Region. Historically, the ancestors of the Sycuan Tribe lived as a close-knit community practicing farming, hunting, and fishing for survival. Today, the Tribe not only governs its reservation but also successfully runs multiple business ventures, including a state-of-the-art Casino and a beautiful Golf Resort. Sycuan’s commitment to community remains a core value that guides its operations and employee culture, providing a supportive environment where team members feel like family. Whether working in the hospitality sector, Tribal Government, or other... Show More
Job Requirements
- High school diploma or G.E.D.
- 6 months of hotel status board operator or equivalent experience
- Ability to communicate and interact effectively with guests and team members
- Working knowledge of Microsoft Excel, Word, Outlook
- Ability to communicate effectively in English
- Ability to prioritize and perform multiple tasks
- Ability to enter data in the computer database
- Ability to document and complete office forms
- Ability to maintain filing systems
- Ability to perform simple mathematical calculations
- Ability to create reports in spreadsheet applications
- Ability to maintain professionalism and composure
- Ability to understand and follow verbal and written directions
- Ability to accept constructive criticism
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or G.E.D.
- 6 months of hotel status board operator or equivalent experience
- Experience with HotSOS and/or Infor HMS system desirable
- Ability to communicate and interact effectively with guests and team members
- Working knowledge of Microsoft Excel, Word, Outlook
- Ability to communicate effectively in English
- Ability to prioritize and perform multiple tasks
- Ability to enter data in the computer database
- Ability to document and complete office forms
- Ability to maintain filing systems
- Ability to perform simple mathematical calculations
- Ability to create reports in spreadsheet applications
- Ability to maintain professionalism and composure
- Ability to understand and follow verbal and written directions
- Ability to accept constructive criticism
- Ability to maintain confidentiality
- Proficiency in Microsoft Excel, Word, Outlook desirable
- Multi-lingual skills desirable
Job Duties
- Coordinates and monitors hotel room availability by verifying room status with housekeeping team
- Updates room status in the database
- Notifies management team of any discrepancies
- Collaborates with hotel front desk and housekeeping to resolve room status discrepancies
- Provides superior guest service by answering guest request calls and tickets quickly
- Reports any problems or issues in hotel rooms to the correct department and ensures timely resolution
- Creates room status reports and tracks department attendance
- Provides reports to the Hotel Executive Housekeeper
- Performs other administrative duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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